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Online Resumes with "ITIL Foundations "



Project Manager

SUMMARY * Result-oriented Project/Program Manager with over 15 years of experience in Information Technology, proficient in driving Business Operations in the Enterprise and Factory Services areas, developing and implementing processes used to grow the services portfolio and the share of wallet, providing Infrastructure Project Management and Project Portfolio Management * Experienced in leading cross-functional teams deliv...

Tags for this Online Resume: Infrastructure, Management, HP, Active Server Pages, Customer Accounts, e-Commerce, Legacy, Mining, Platinum, Project Management

Project Manager

SUMMARY * Result-oriented Project/Program Manager with over 15 years of experience in Information Technology, proficient in driving Business Operations in the Enterprise and Factory Services areas, developing and implementing processes used to grow the services portfolio and the share of wallet, providing Infrastructure Project Management and Project Portfolio Management * Experienced in leading cross-functional teams deliv...

Ideal Companies: Intel, HPE, Microsoft

Tags for this Online Resume: Infrastructure, Management, HP, Active Server Pages, Customer Accounts, e-Commerce, Legacy, Mining, Platinum, Project Management

Assistant Manager

Kenneth Hanna Sr. ITIL LSSGB 484-370-8933 Email id: Kenhanna6119@comcast.net Summary: Seeking a new challenging opportunity that combines the use of Business Analysis & Project Management skills. Have Implemented systems and applications for many years with a history of successful delivery. Budget sizes have ranged between $50K to 250MM with matrix teams sizes ranging from 2 to more than 100 people. Clients included GSK, Sa...

Tags for this Online Resume: Management, Integrate, Financials, Training, Planning, Project Planning, e-Commerce, JBA, Legacy, Mapics

Software Engineer - 2 Years of Experience

• A technical professional with 2 years of hands-on experience in BMC Remedy and ITSM applications with proven success in leveraging technical functionality to enhance operational capabilities. ITIL Foundation Certified. • Accomplished recent graduate with academic exposure in implementing best Software Engineering practices in Requirements Gathering Analysis using Microsoft Office and UML models.

Tags for this Online Resume: Management, Remedy, Root Cause Analysis, Support, Common Gateway Interface, Java Programming Language, Jdk, Microsoft, Microsoft Excel, Microsoft Office, sql, ibm watson, AWS EC2

Network Engineer

Professional Summary 10 years of extensive hands-on experience in network engineering, Security, Windows/Linux system administration, troubleshooting and repair. Designed, installed, configured and maintained complex routed LAN and WAN networks. Excellent communication skills with the ability to interface at all levels. A team player who also can work well independently. Accomplishments * CCNP R&S (Cisco Certified Network P...

Tags for this Online Resume: Cisco, Networking, Routers, Wireless, Firmware, Troubleshooting, Engineering, Accenture FOUNDATION, Account Manager, Architect

Network Engineer

Summary A Sr. Engineer who architects, designs and implements systems solutions, with over 10 years' experience with Netcool and over 20 years' of IT experience, including Tivoli/Netcool Systems Architecture, Network and Enterprise Management Solutions, UNIX Administration, Database Administration, Application & Systems Development, Systems Troubleshooting, Systems Testing, Project Management, Technical Writing, Training, B...

Tags for this Online Resume: Configure, Integrate, Wide Area Network, Desktop Computer, Infrastructure, Load Balancing, Local Area Network, Microsoft, Microsoft Test, Microsoft Windows NT Server

Quality Assurance Specialist - 20 Years of Experience

A (IT) specialist with more than thirty years of experience in the Information Technology industry. Seeking a position with a professional organization that can utilize my proven skills in Network/Systems engineering, Network Administration, Systems Administration and Information Assurance. Acknowledged strengths in technical implementation, theory, operation/design and customer service. An analytical and deadline driven pr...

Tags for this Online Resume: Troubleshooting, Hardware/Systems, Active Directory, Connectivity, DHCP (Dynamic Host Configuration Protocol), DHCP Server, Domain Name System, Email, File Server, Management

Manager - 17 Years of Experience - Near 14568

Summary Outstanding manager, adept at developing customer relationships, looking for an opportunity to bring exceptional team building skills to a management position in a vibrant customer service department. Accomplishments Worked to improve employee engagement program at the department and division level. Worked with my leadership team to improve customer satisfaction ratings and survey response rate. Maintained people ca...

Tags for this Online Resume: Help Desk, Management, Quality, Quality Assurance, Quality of Service, Customer Service, Itil, Leadership, Surveys, it jobs,rochester, call center manager

Operations - 12 Years of Experience - Near 30518

Areas of Expertise: * Voice / Data / VoIP Network Engineering Design and Implementation * Signal Link Design & Implementation * Network Trunking Provisioning * Time-Division Multiplexing (TDM) * GSM/LTE/CDMA/WiMAX/SIP Network Installation & Maintenance * Life Cycle Project Management * Monitoring & Performance Tuning * Troubleshooting & Escalation * ITIL Foundation * Fraud detection and prevention * Vulnerability testing an...

Tags for this Online Resume: Apple MacIntosh Operating System, AT&T, AVAYA, Billing, C++ Programming Language, Consulting, Dell, Dialogic, Fraud, Fraud Detection, Cisco VoIP, BroadSoft, Acme Packet, ZTE, WiMAX, GSM/LTE, SS7, SIP/H323

Managing Director

AREAS OF EXPERTISE IT Account Executive * IT Delivery Executive * IT Transition & Transformation Executive * Program Management * IT Mgmt for Divestitures & Acquisitions * IT Service Delivery & Application Mgmt * ITIL Foundations Certified * Information Mgmt Planning * Financial Management Upon Delivery executive responsible for all IT services and agreements with manufacturing clients. Led setup of steady state ITIL proces...

Tags for this Online Resume: Manufacturing, SAP, Automotive, Itil, HP, ISO 9001, Management, SAP MM module, Financial, Financials

Project Manager

SUMMARY PMI (PMP) and ITIL Foundation (V2, V3) Certified IT Program and Project Manager with extensive experience in IT Infrastructure, Application Development, Service Management and Security Compliance projects. Global program manager of support services for financial services and manufacturing industries. An excellent communicator, negotiator, planner and manager in program delivery while resolving capacity, scheduling a...

Tags for this Online Resume: Management, Remedy, Remedy ARS, Back Office, Fixed Income, Front Office, PCI, Compliance, Disaster Recovery, Financials

Project Manager - 14 Years of Experience - Near 06033

SUMMARY OF QUALIFICATIONS * Over fifteen (15) years directing, managing, and supporting IT/Operations in Financial Services, Health Services and Manufacturing sectors. * Hold a Master's Degree in Information Technology (MSIT) from Quinnipiac University with a focus on Governance, Risk & Compliance (GRC) and Project Management. ITIL Foundation Certified in IT Service Management. * Most recently United Technologies Corporatio...

Tags for this Online Resume: Servers, Support, Active Directory, Annuity, CT, Infrastructure, Microsoft Active Directory, Program Manager, Services, Systems Administrator