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Online Resumes with "ITIL Foundations "



Featured Profile

Customer Service Manager

Summary Awarding winning knowledge management professional who has vast management experience and in Knowledge Centered Support (KCS). Motivated to ensure company's knowledge management tools, processes and staff perform at peak levels and exceed company goals. Accomplishments Successfully implemented and maintained Knowledge Centered Support (KCS) for Peregrine and HP Software. Successfully developed and delivered KCS trai...

Ideal Companies: Dell, MS, State Farm

Tags for this Online Resume: Acceptance Testing, Program Manager, Test, User Acceptance Testing, Insurance, Management, HP, Peregrine, Software, Support, Knowledge Management, KCS, Knowledge Centered Support, Knowledge Base Management

Featured Profile

Director/Manager - 20+ Years of Experience

Looking for an opportunity to direct/manage cross-functional teams in implementing IT solutions to support business initiatives, or manage applications development teams. With twenty+ years IT experience, my specialty is IT Leadership. My passion is being an innovative, results-driven professional providing vision, strategy and executive leadership focused on achieving exceptional results in highly competitive environments ...

Tags for this Online Resume: IT Leadership, Disaster Recovery, Incident Response, Network Services, Networking, IT Managment, Change Managment, IT Director, Mobile Device MGT, Asset Management, TEM, Process Improvement, MS SQL Admin, Web Development, Applications Development, Motivator, Team oriented, Project Management, Mergers and Acquisition expertise, Strong Leadership, Strong Interpersonal and Professional Communication Skills, Expert Vendor Negotiation and Relationship Management, Policy and Procedure Development and Implementation, Inventory and Asset Management, Strong project management acumen

Telecomm Specialist - 20 Years of Experience - Near 28037

Career Summary * Extensive diversified experience in IT / Telecommunications * Managed team of Technical Service Managers / Implementation Managers (Mid-Year / Annual Reviews and Annual Merit Increases / Annual bonuses) * Managed Field Engineers and Contractors (Managed multi-million-dollar Annual Contractor Contracts) * Developed and maintained Executive level relationships with Enterprise clients * Able to lead and motiva...

Tags for this Online Resume: Management, Circuit Design, Diversity, Microsoft, Microsoft Visio, Microsoft Visio Professional, Pre-Sales Support, Reuters, Support, VISIO

Change Manager, Process Improvement, Deliver/Implementation Manager with 15 years of experience

CHANGE MANAGEMENT | DELIVERY MANAGEMENT | SR PROJECT/PRODUCT MANAGER MBA (Management Science & Information Technology), Project Management essentials from Villanova University & ITIL Foundations Certified, IT Change Manger & Deliver Manager with more than 15 years of experience in leading complex technology initiatives, directing cross-functional project teams, fulfilling critical corporate objectives, and delivering IT ser...

Tags for this Online Resume: Data Processing, Distribution, FACETS, IBM AS/400, IBM OS/390, Management, Microsoft, Microsoft Project, Oracle, IBM DB2 Database

Data Center Manager - 20 Years of Experience - Near 60073

ACCOMPLISHMENTS * Consolidated datacenters in Ohio, Pennsylvania, Michigan and Iowa to one centralized location leveraging resources and reducing cost while providing opportunities for growth. * Spearheaded the development of a Data Exchange department providing Data Privacy for sensitive information applying best practice policies and procedures. Allowed us to provide a new service from a centralized area for all internal/...

Tags for this Online Resume: Disaster Recovery, Support, Job Control Language, Management, Systems Programmer, Policies and Procedures, Scheduling, Assessments, Audit, Compliance, IT Manager, Leadership, Vendor Management, Data Center Infrastructure, SLA's, Change Management, ITIL Foundation, KPI, Operation Support, Mainframe, I-Series, AIX, Data Exchange, Development and Mentoring, Data Center Facilities, Risk and Compliance, Encryption

Featured Profile

Senior IT Program Manager - 20 Years of Experience - Near 77373

Senior Program Manager with 20+ years experience in project, program and portfolio management looking for Director or Executive level program or product management opportunity.

Ideal Companies: ExxonMobil, BP, Northrup Grumman, Google, Amazon.com

Tags for this Online Resume: Management, Project Management, Integrate, Consulting, Infrastructure, Budgeting, Information Technology, Mergers, Program Management, Program Manager, Archibus, IWMS, Mobile Apps, SaaS, Digital Security

Telecom Engineering Manager - 20 Years of Experience - Near 85207

HIGHLIGHTS OF QUALIFICATIONS: * Has designed and built some of the most innovative Data Centers in the industry * Thorough knowledge of the Tiering system of Data Centers, BICSI, TIA and UTI * Well versed in both the Mechanical and Electrical requirements for the design of an efficient * Data Centers * Developed models for both CFD internal and external to the Data Center utilizing Six Sigma * Developed costing tools for Da...

Tags for this Online Resume: Budgetary, Sales, Project Management, Telephony, Wide Area Network, Intel, Local Area Network, Management, Network Architecture, infrastructure, data center, construction, design, engineering, low voltage, RCDD

Featured Profile

Program Manager - 13 Years of Experience - Near 96822

SUMMARY Analytical and versatile Program/Project Manager with extensive experience in military and civilian settings heading complex cable, telecommunications, and network infrastructure installation and maintenance projects. Considered a IT QC expert. Possesses well-honed interpersonal skills enabling a respected leadership style, having built, led and developed inter- departmental teams and capably managed subcontractors ...

Tags for this Online Resume: Install, Infrastructure, Compliance, Quality, Quality Control, Services, Networking, Budgeting, management, PMP

Manager - 20 Years of Experience - Near 30052

SUMMARY Versatile IT Professional known for bringing people together to solve operational issues using business process initiatives and technology solutions. A collaborative top performer with a proven track record of maximizing productivity and cost savings while maintaining high levels of customer satisfaction. Areas of expertise include: * Performance Management * Customer Service * Kaizen * Healthcare Management * ITIL ...

Tags for this Online Resume: Workers Compensation, Benefits, Compensation, Product Development, Billing, Process Improvement, Complaints, Consumer Products, Distribution, sql, agile, software, it jobs

Project Manager - 20 Years of Experience - Near 45040

Career summary Directed Managed Service onsite operations demonstrated Exceptional accounts' performance and generated business. Managed 4 support teams (Servers, Storage, Security and Applications) with onsite & offshore resources consisting direct reports of Operations & Project Manages and Engineers. Interfaced with corporate and client management to maximize success of partnership Professional Credentials Highlights of ...

Tags for this Online Resume: Management, Server Builds, Support, Msa (Accounting Pkg), PMP, Program Manager, Project Management, Project Manager, SAP, SDLC, pmp, itil, infrastructure

Manager

PROFESSIONAL SUMMARY: In review of the job description, I bring both technical expertise and functional management skills to the table. I have extensive management experience, possess a PMP Certification, and interact with all level of clientele management. I have excellent communication skills (provides training to technical and non-technical alike), both verbal and written and is adept to ITIL Foundation V3 process. Techn...

Tags for this Online Resume: Cisco, Security, Voice, Wireless, Active Directory, Microsoft Active Directory, Project Management, Project Manager, Automation, Capacity Planning