CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "ITIL Foundations "

Administrative Assistant - 20 Years of Experience - Near 02302

I am a senior customer relations administrator with over 20 years of client management in higher education. Highly motivated result-oriented professional ability to take charge of an assignment with minimal supervision and the unique ability to adapt to challenges in a changing environment. Additional experience includes FileMaker Pro Microsoft SharePoint Microsoft Word Microsoft Excel Microsoft Outlook Santander Service No...

Tags for this Online Resume: Licensing, Sales, Email, Accounts Payable, Apple, Billing, Budgetary, Consulting, Customer Service, Diagnostics

IT Program Manager - 20 Years of Experience - Near 80538

Tags for this Online Resume: Program Manager, IT, Management, Project Manager, Manager, Service Delivery, Change Management, ITIL Foundation V3, PMI, IT Governance, Financial Industry, Entertainment Industry, Government Contracts, Pharmaceutical Industry

Project Coordinator in the IT Industry for over 15 years - Clearwater, FL

Areas of Expertise & Technical Skills * Project Planning & Scheduling * Project Leadership * Documentation Development * Sponsor Communication * Process Improvements * Website Management * SharePoint Proficient * Microsoft Project Professional * MS Excel, PowerPoint, Word ~Selected Career Highlights~ * Awarded as Tech Data Corporation Employee of the Quarter for expanding self-knowledge of SharePoint, creating diverse sites...

Tags for this Online Resume: Microsoft Outlook, Procurement, Scheduling, Leadership, Management, Microsoft PowerPoint, Process Improvements, Project Coordinator, SharePoint, MS Project Professional, MS Word, ITIL Foundations, Website Management, ITIL Foundations., Document Development, Excellent multitasker, detail-oriented, strategic planning, Project Portfolio Management

Network Security Engineer - 20 Years of Experience - Near 85249

Summary: Over 35 years progressively responsible positions in Information Technology. * CISSP Certification * ITIL Foundation Certification * GREM Certification * Security Manager with proven track record in maintaining secure architecture * Responsible for the safety and security of 2,500 Financial institutions and over 9-million end-users * Maintained fraud rates of less than 0.1% overall * Created and maintained Security...

Tags for this Online Resume: Computer Forensics, Arcsight, Splunk, Programming, Microsoft Windows, Networking, Personal Computer, Reverse-Engineer Malware, Linux, EnCase, FireEye

Technical Trainer - 12 Years of Experience - Near 75244

PROFESSIONAL SUMMARY Well-Rounded Information Technology Administrator, Engineer, Manager & Trainer with 10+ years of proven experience. Accomplished measurable results while learning and building teams of product support specialists. Lead Instructor/Trainer for both internal and external customers, specializing in Cloud Support and accurate documentation. Possess a comprehensive background of leadership, management, suppor...

Tags for this Online Resume: Management, Documentation, Technical Documentation, Training, Acceptance Testing, Asset Management, Budgeting, Curriculum Development, Microsoft Windows, Team Lead

Application Support - 17 Years of Experience - Near 80205

SUMMARY Experienced Operations Systems Analyst with 20+ years in Information Technology, Operations, Billing, and Vendor management. BSS/OSS, ITIL (foundation), ITSM, Service Now, eTOM. Strengths include the proven ability to adapt to changes in the workplace, work well independently or as part of a team. Being detail oriented and producing quality work with consistent results. Technical Proficiencies Billing: Martin, CBP, ...

Tags for this Online Resume: Billing, Voice, Management, Ds3, Install, Order Entry, Customer Accounts, Troubleshooting, User Datagram Protocol, Vendor Management

Manager - 18 Years of Experience - Near 10528

PROFESSIONAL SUMMARY: * IT Professional with twenty years' experience (Healthcare, Financial) * Demonstrated success leading teams in successful enterprise deployments * Hands-on style in delivering complete solutions from specification to delivery * Design Single Point of Contact Service Desk Solutions * Provide vision for key infrastructure projects including disaster recovery, system monitoring, and virtualization * Cert...

Tags for this Online Resume: ITIL, Incident Manager, Asset Manager, Problem Manager, Change Manager, IT Director, Service Desk Manager, Footprints, Service Delivery Manager, Help Desk Manager

Network Engineer

SUMMARY * Well versed with ITSM processes, certified ITIL Service Operations Intermediate and ITIL Foundation 2011 * Experience of communication with customer and senior management regarding all sorts of technical and process related matters * Sound knowledge of IT infrastructure and applications

Tags for this Online Resume: Routers, Wide Area Network, Banking Industry, Management, Switches, ACLS, Chicago, Border Gateway Protocol, Documentation, Local Area Network, ITIL, CCNA, Incident management, Change Management, Problem Management, Triage, Process

Business Analyst - 7 Years of Experience - Near 19095

Goal-driven performer in CRM, Database Administration, and Information Management with extensive skills in designing, testing and supporting next-generation database solutions in Oracle enterprise and SQL. Proficient in an assortment of technologies including Oracle 10g, CRM Software, e-Business management, SaaS, etc. Ability to build, lead teams, and resolve issues of teamwork in a multicultural environment. Provide suppor...

Tags for this Online Resume: Customer Relationship Management (CRM), Database designing, creation,, Business Intelligence , ITIL (foundations) Service Management, Management in information System, SaaS management for organizations, Management, Customer Relationship Management, Billing, Software, Zoho, Automation, Benefit Plans, Compensation

System Administrator

A dedicated and process driven IT Professional with over 17 years' experience. I have attained multiple qualifications with Microsoft, VMWare and Citrix. Possess excellent written and verbal skills and impeccable interpersonal skills. Supportive, enthusiastic team player, process orientated and Security focused Core Technical Competences Microsoft Windows servers 2003 - 2012 Active Directory Exchange 2003 - 2013 VMWare 6.0 ...

Tags for this Online Resume: Document Management, Windows, Endpoint Security, 2012, server, Local Area Network, Management, Microsoft Office, Microsoft Outlook, Root Cause Analysis, vmware, sharepoint

Project Manager

SUMMARY of Qualifications More than 20 years of experience in Release Management, IT Project Management, process development and implementation. Developing and managing internal / external working relationships within several business units, managing vendors, account relationships, expectations and deadlines. ITIL Foundations Certified, which aligns the best practice methodology of IT services within business requirements.

Tags for this Online Resume: Services, Infrastructure, Insurance, Information Technology, Itil, Training, Desktop Computer, Management, Project Management, Audit, Release Management, SCRUM

System Administrator - 15 Years of Experience - Near 11358

Profile * Driven Senior System Administrator specializing in healthcare industry for past 20 years vast experience in maximizing system performance and delivering quality desktop support * ITIL Foundation Certificate in IT Service Management * Twice recognized with ABCD Award (Above and Beyond Call of Duty) * Recipient of ESPRIT Award (Excellence, Service to Customers, People, Fiscal Responsibility, Initiative, and Teamwork...

Tags for this Online Resume: Business Management, Consulting, Desktop Computer, Install, Management, Pc, PeopleSoft, PeopleSoft Procurement, Personal Computer, Procurement