Career Summary * Extensive diversified experience in IT / Telecommunications * Managed team of Technical Service Managers / Implementation Managers (Mid-Year / Annual Reviews and Annual Merit Increases / Annual bonuses) * Managed Field Engineers and Contractors (Managed multi-million-dollar Annual Contractor Contracts) * Developed and maintained Executive level relationships with Enterprise clients * Able to lead and motivate teams to successful project completion * Very well organized, detail oriented communicator (written and verbal) * Effective management level communicator able to bridge gaps internally and externally to ensure all are working toward the common goal * Understands "big-picture" and able to get the job done under tight schedules and deadlines * ITIL Foundations V3 Certified (March 2011) * Telecommunications / Wideband Communications Certification (United States Air Force) * Working towards a CAPM Certification - targeted 3rd Quarter 2017 (PMI Certified Training complete)

Highlights:

• Management
• Circuit Design
• Diversity
• Microsoft
• Microsoft Visio
• Microsoft Visio Professional
• Pre-Sales Support
• Reuters
• Support
• VISIO