CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "INCIDENT MANAGEMENT"

Team Leader

SUMMARY Service Delivery Manager with extensive experience working with Fortune 500 and smaller companies regarding Wide Area Network, Local Area Network, IPT, Security, and Server management services. Twenty years of experience in managing cross functional teams responsible for handling incident, change and problem management activities for customer network infrastructure. Proven leader with track record of accomplishments...

Tags for this Online Resume: Service Delivery, Business Communications, Vendor Management, Partner Management, Service Level Management, Account Management, Critical Situation Management, Engineering Resource Management, Team/Client Liaison, Problem Management, Performance Reporting, Change Management, Incident Management, Service Request Management, Microsoft Office, Service Now, WAN, LAN, SLA Reporting, KPI Reporting, Customer Relationship Management

Network Engineer - 7 Years of Experience - Near 63040

Areas of Expertise * Project Management * Service Delivery * Quality Management * Problem Solving * Operations Management * System Maintenance * Diagnostics & Troubleshooting * Process Writing * Hardware Configuration * Network Monitoring * Incident Management * Change Management * Wireless Lan Configuration * Analytical Thinker * Attention to Detail

Tags for this Online Resume: Project Management, Project Manager, Cisco, Video, Cisco Routers, Routers, Switches, Motorola, Call Center, DAC, Operations, Network Engineer

Network Administrator - 7 Years of Experience - Near 30101

SUMMARY (NETWORK ANALYST) Dynamic, Insightful, and results-driven network operations specialist with notable success directing a broad range of corporate computing protocol initiatives. Delivers process focused strategies while participating in planning, analyzing, and implementing solutions in support of business objectives. Hands-on and experienced personnel, equipped with proven expertise in network management, operation...

Tags for this Online Resume: Microsoft Windows NT, Tivoli, Novell, Novell Netware, Asynchronous Transfer Mode (ATM), Bridges, Ethernet, Frame Relay, HP, HP OpenView, Problem management, Monitoring, Network monitoring, incident management, Escalation management

Manager - 20 Years of Experience - Near 28244

Tags for this Online Resume: Cloud, Financials, Information Technology, Infrastructure, Legacy, Management, Network Management, Networking, Oracle, Product Development, incident management, change management

Manager

PROFILE: Senior Information Technology Leader with proven history of managing Global Operations in a multiple vendor environment. Excels at building and leading top-performing teams, optimizing processes, and increasing productivity. Strong Operational background in leading teams from a customer and vendor perspective. CORE COMPENTENCIES: * Operations Management * IT Governance * Strategic Planning * Project/Program Managem...

Tags for this Online Resume: Service Manager, Human Resources, Accounting, Application Support, Support, Benefits, Operations Leader, Leadership, Management, Program Management, Incident Management

Operations - 20 Years of Experience - Near 30058

Qualifications for IT Project/Operations Management Offers extensive experience in IT leadership, guiding cross-functional teams to sustain high levels of compliance, security, and quality assurance. Applies strong interpersonal and collaboration skills as a trusted subject matter expert, consultative partner, and trainer. Adept at reducing audit findings, mitigating inappropriate access, and guarding against security failu...

Tags for this Online Resume: Leadership, Configuration Management, Management, Network Security, Networking, Quality Assurance, Security, Business Manager

System Engineer - 19 Years of Experience - Near 75056

TMX Finance Senior Manager, Platform Engineering / IT Capacity Management and Monitoring Jul' 14 - Mar'17 * Managed multi-discipline infrastructure team encompassing network virtualization OS middleware database and DevOps/automation supporting a Point of Sale application across over 1400 retail locations across 2 data centers providing over 99% uptime across a 2.5 year period - Produced Infrastructure Operational Capacity ...

Tags for this Online Resume: Perl Programming Language, Management, Monitoring, Software, Active Server Pages, Infrastructure, Extensible Stylesheet Language (XSL), Java Server Pages, XSL, Capacity Planning, VMware, SQL, SSRS, NewRelic, System Center

Manager - 20 Years of Experience - Near K1V9x

Areas of Expertise Leadership - Program Management: * Corporate PMO - Extensive project experience is required with the ability to follow clients' Project Management Methodology, Enterprise Architecture and Gating Process, and Standard Systems Development Methodologies. * Established large PMO office, methods, process and governance - Banks, Retail, Mining, Insurance, Pharmaceuticals, Health Care, and Utilities - increased ...

Tags for this Online Resume: Agile, Application Development, Applications, Architect, Automation, Baan, Best Practices, Bottle, broadband, Budgeting

Manager

A dedicated and highly motivated leader with over 20 years of expertise in Healthcare IT Support and Professional/Technical Services as well as Program Product and Project Management. Committed to driving excellence and exceeding expectations by focusing on Customer Satisfaction with meticulous and effective planning execution and governance. Managed high performance teams of local virtual and off-shore resources with progr...

Tags for this Online Resume: Client Support, Client Services, Program Manager, Healthcare, Director, Service Delivery, Operations, Customer Success, IT, HIT, Vice President, Client Experience

Application Support - 10 Years of Experience - Near 08817

Project Summary: Samrat is currently working as Compliance Application Support Analyst role for supporting the 60+ applications in Surveillance, Risk Control, Fin Crime. He is works closely with business users across the globe and supports their queries and finds resolution for any incident and problem. He has been undergoing through various training in Compliance world and new technologies. He is part if RTB team who are r...

Tags for this Online Resume: Microsoft .Net, Compliance, Application Support, Incident Management, Problem Management, UNIX, Database SQL, Oracle, Autosys, Active Batch, TWS, Windows, UNIX Shell Scripting, ITIL

Network Security Engineer - 18 Years of Experience - Near 60189

SUMMARY OF QUALIFICATIONS Mark is a valued security professional. He has widespread experience in security technical knowledge and practice, including IT Compliance, Security Policy writing and revising, Incident Management, Business Project Security Requirements consultation and assessment, 10 years in Cyber Security, Security Governance and Security project management. He has followed up on remediation of findings. He hol...

Tags for this Online Resume: Audit, COBIT, Compliance, Internal audit, Management, Security, Application Development, Consulting, Infrastructure, Health Insurance Portability And Accountability Act

Computer Programmer - 3 Years of Experience - Near 23059

Professional Summary: Over 4 Years of experience in IT industry comprising of Development, Systems Administration and Software Configuration Management (SCM) . Extensive experience includes SCM, Build/Release Management, and Change/Incident Management. * Managed Build and deployments in both PROD and Non-Prod * Experience writing Shell scripts to automate the deployments * Experience using RPMs to effectively package the ap...

Tags for this Online Resume: Apache Maven, Jenkins, Maven, Servers, Subversion, ANT, Apache Ant, Applications, BEA WebLogic, Integrate, Git