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Online Resumes with "INCIDENT MANAGEMENT"
IT Ops/Support Analyst II - 12 Years - Houston
SUMMARY A dedicated IT professional accomplished in the monitoring, troubleshooting, and maintenance of WAN and LAN communications. Organized, detail oriented and works with very little supervision. Excellent communications and customer service skills with the ability to interact effectively with all levels of management, vendors, related support groups, and individual users. Extremely dependable with strong work ethic and ...
Ideal Companies: Noble Energy. Memorial Hermann. CenterPoint Energy. Baker Hughes. Tomball Regional Medical Center. ConocoPhillips. Texas Children’s Hospital. McKesson. CHI St. Luke’s Health. Nabors Industries. AIG. FOX, Inc. Academy Sports & Outdoors. AT&T. Verizon. Huntsman. City of Houston. City of Tomball.
Tags for this Online Resume: Cisco, Documentation, Local Area Network, Troubleshooting, Wide Area Network, Monitoring, Flexible Schedule, • Quick and enthusiastic learner, • Training and educating colleagues and customers, • Training/Mentor, • Incident Management, • Data Center, • Help Desk, • Customer Service, • Strong work ethic, • Self-starter, • Work well with little or no supervision, • Motivated, • Individual and team player, • Excellent communication skills
Manager - 20 Years of Experience - Near 45011
Areas of Expertise * Client Relationships * Capability Maturity Model * Requirements Analysis * Technology Design/Development * Enterprise Resource Planning * Contracts/Sales * Technology Testing/Implementation * Iterative Development * Vendor Management * CRM Packages/Implementation * Benchmarking & Metrics * Outsourcing * Service & Delivery * Data Warehousing * Project Management * Change Management * Incident Management ...
Tags for this Online Resume: Data Warehouse, Customer Relationship Management, Business Intelligence, Ecommerce, IBM DB2 Database, Infrastructure, Legacy, Systems Development, Management, Due Diligence
Manager
SUMMARY Professional IT Help Service Desk / Service Desk Manager with extensive experience in Incident Management, Service Level Management, Problem Management, Desktop / Help Desk development and management. Implemented CMDB and other ITIL standards in the areas of Incident Management, Change Management, Service Level Management and Problem Management. Special expertise with call-tracking applications, automated call distr...
Tags for this Online Resume: Change Management, Microsoft Change Management, Management, Desktop Computer, Service Desk, Help Desk Manager, Windows 7, Help Desk, Remedy, ITIL V3, Incident Manager, Change Manager, Serivce Manager, 3D Modelling, Computer Graphics, Animation, Illustration, Film, Themed Environment, Theme Park, Scultptor, Set Design, Museum, Scenic Artist
Successful and motivated Project Manager - 12 + Years of Experience - Near 32725
Certified Project Management Professional (PMP) successful in leading multi-cultural, cross-functional teams in a Global Managed Services Organization to meet profitability targets. Experience with large telecommunications and cable companies billing operations with strengths in Leadership, Client relationship building, Senior Management interaction and communication, Change Management, Process Improvements, Incident Manage...
Tags for this Online Resume: Team Lead, Recruiting, Management, Dedicated, Leader, Florida, Integrity, Microsoft Suites, Veteran, Enthusiastic, Determined, Reliable, Honest, Outgoing
Construction manager
Tags for this Online Resume: Logistics, Training, Security, Team Lead, Pricing, Scheduling, Autocad, Autodesk AutoCAD, D.O.T., First Aid, Project Management, Estimating, Service Quality, Quality Assurance/Quality Control
Help Desk Specialist - 7 Years of Experience - Near 60025
Highlights of Qualifications * Proficient with Microsoft Windows Server, Windows 98 and higher, Linux and OSX * Mobile operating Systems include Android, iOS and Windows * Knowledgeable in computer programming languages (Java, Python, HTML) * Experience using SQL, Incident Management (BMC Remedy and Magic), Zabbix, Windows Remote Desktop Connection, Teamviewer, Network Setup & Management, Managing Active Directories and Adm...
Tags for this Online Resume: Management, RFID, Credit Card, POS, Account Management, Android, BMC Software, Desktop Support, Desktop Computer, HyperText Markup Language, Java, SQL, Active Directory, Microsoft Office, Microsoft Windows
Manager - 8 Years of Experience
Tags for this Online Resume: Management, Project Management, Sox Audit, Business Requirements Gathering, Change Management, CMDB, Service Delivery, Problem Manangement, ITIL, Process Improvement, Incident Management
Quality Assurance Specialist - 8 Years of Experience
Professional Summary * Over 8 years of IT experience in Software Quality Assurance and Testing * Experienced in Agile and Waterfall project management methodologies, SDLC, testing methodologies, QA strategies, processes and tools * Expertise in gathering business requirements and creating Test Plans and Test Scenarios * Expert in defect management including logging and tracking defects and reports. * Strong background in sy...
Tags for this Online Resume: Test, Test Cases, Test Plans, Business Requirements, HP, Quality, Quality Assurance, Quality Center, Regression Testing, Structured Query Language
Business Analyst - 3 Years of Experience - Near 90631
Tags for this Online Resume: Compliance, Technical Support, Project Management, Customer Service, Incident Management, Banking Industry, Billing, Corporate Accounting, Documentation, Financial, Relationship Management, Vendor Support
Business Analyst - 5 Years of Experience - Near 17011
Professional Summary * Around 5 years of experience in as a Business Analyst in Information Technology Industry. * Expertise in Business Analysis, Data Analysis, Business Rules, Business Process Modeling and Data Mapping, GAP Analysis and creating business process documents. * Communicate client's business requirements by constructing easy-to-understand data and process models. * Liaise between business and technical person...
Tags for this Online Resume: Acceptance Testing, Engineering, Regression Testing, SDLC, System Testing, Test, Test Cases, Use Cases, User Acceptance Testing, Applications, business analytics, BRD, FRD, Test case management, Audit(SOC2 &SSAE), Agile and waterfall methodology, Rational tools, hp quality center
Construction manager
Qualifications: * Commercial and Industrial project management * Commercial and industrial Electrical Engineering * State of New Jersey licensed electrical contractor (No. 9328) * Fossil Fuel Cogeneration * High Voltage Switch Yards Substations and relay facilities * Manhole Duct bank Systems, Overhead Transmission/Distribution lines * Chiller units and Cooling Towers * Metering and Controls * Civil and site infrastructure ...
Tags for this Online Resume: Construction, Management, Project Management, Scheduling, Defense, Engineering, HVAC, Infrastructure, Risk Management, Value Engineering
Construction Driller
PROFILE: * Petroleum Engineer with 20+ years of Drilling Engineering and Operations focus - positions of Field Engineer, Well Site Supervisor, Drilling Engineer, AFE Manager, Drilling Superintendent and Advisor. * Drilling Projects including conventional, SAGD, CBM, shale gas, UBD & MPD. * Strong Project Management well planning, AFE development, programming, scheduling, cost monitoring, capturing lessons learned and projec...
Tags for this Online Resume: Business Development, Blue Prints, Blueprints, Support, Technical Support, ISO 9000, Programming, Consulting, Reconciliations, Cost Control
