Description
Certified Project Management Professional (PMP) successful in leading multi-cultural, cross-functional teams in a Global Managed Services Organization to meet profitability targets. Experience with large telecommunications and cable companies billing operations with strengths in Leadership, Client relationship building, Senior Management interaction and communication, Change Management, Process Improvements, Incident Management, Project Management Methodologies, Disaster Recovery Planning and Exercise Executions, Implementing and Continually improving standards, processes and procedures utilizing industry best practices and Full Life-cycle Management.
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