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Online Resumes with "INCIDENT MANAGEMENT"



Featured Profile

Director - 20 Years of Experience - Near 20878

Results driven customer solutions executive with experience leading large-scale eCommerce projects and support. Accomplished in software engineering, enterprise platform management, project management, and collaborating effectively with stakeholders and clients. Proven leadership and ability to develop highly effective and measurable strategies to drive revenue growth, build successful teams, and increase customer support.

Ideal Companies: Microsoft, Google, eTrade, Amazon

Tags for this Online Resume: Washington DC, Director, Customer Support, Linux, Customer Advocate

Business Analyst - 10 Years of Experience - Near 23235

IT PROFESSIONAL PROJECT MANAGEMENT/SYSTEM ANALYST/CHANGE AND INCIDENT MANAGEMENT Creative, analytical, problem solver with extensive experience in Production Support, Application, Software, and System proactive issue identification and remediation. Experienced driver of quality assurance, Service Level Agreements, and security in Healthcare, Insurance, and Retail Industries. Find and resolve issues to create operational ...

Tags for this Online Resume: Project, System, Richmond, Analyst, data, technology, production, Project Management, IBM, Management, Policies and Procedures, Process and Procedure, Risk Analysis, Security, Software

Database Administrator - 15 Years of Experience - Near 98178

Working with Databases has been the most engaging part of my recent work, so I want to transfer career focus to DBA related work. I have refreshed my database knowledge with a Certificate of Database Management at UW. In addition, I was the principle author of a how-to book on SQL. I will also bring with me my skills in software testing, incident management, reporting, technical writing, reporting, release management, and d...

Tags for this Online Resume: Seattle, SQL, MySQL, DBA, Reporting, data design

Program Manager - 20 Years of Experience - Near 17408

To obtain a position with your organization where I can utilize my plethora of knowledge and skills related to workplace health and safety. My career has focused in the areas of fire protection, industrial health & safety, emergency preparedness, and all-hazards incident management.

Tags for this Online Resume: Collaborative, Goal Oriented, Multi Tasker, Team Approach, Visionary, Ability to Analyze, Problem Solver

Manager - 15 Years of Experience - Near 20171

IT Operations Sr. Manager or Director

Tags for this Online Resume: Herndon, Reston, Fairfax, Tyson corner, ITIL, IT Operations, Change Management, Incident Management

System Engineer - 14 Years of Experience - Near 07424

Financial Software System Operations, Architecture and Deployment, Application Implementations, Infrastructure Changes and Validation, Database Administration, and Project Management in a wide variety of business applications. Responsible for the Production Error Recovery, Technical Platform build-outs, software implementation and customization, Incident Management, Problem Management, Change Management of financial/transac...

Tags for this Online Resume: Jboss, Linux, Oracle, Architecture, Security, SDLC, Deployment, eGRC

Manager - 20 Years of Experience - Near 43040

Tags for this Online Resume: ITIL Certified , Service Desk, Incident Management , Columbus Ohio, Customer Service, Technical

Featured Profile

Help Desk Specialist - 10 Years of Experience - Near 77515

I'm an accomplished and experienced IT Operations Management Professional with a record of achievement improving the quality and delivery of IT services and support to companies in nuclear, finance and computer services industries for more than 15 years.  A proven team leader, manager, mentor and motivator to virtual and cross-functional work teams with as many as 36 professionals in locations spanning North America, Europ...

Ideal Companies: Apple, Methodist, St. Lukes, Herman Memorial, Phillips, Chevron, Dow Chemical

Tags for this Online Resume: ITIL Certified, ServiceNow, Houston, Incident Management, Change Management, Diaster Recovery, Knowledge Management

Team Leader - 7 Years of Experience - Near 10292

Certified IT professional with over 10 years expertise in incident management, specializing in ITIL v3, application support, PC\Server configurations, wire\wired network support and hardware diagnostics. A strong communicator with exceptional customer service acumen who demonstrates a high level of analytical thinking and problem-solving skills

Tags for this Online Resume: Microsoft Office, Windows, Reporting, CA Service Desk, Remedy, Helpdesk, ITIL v 3, Cisco

Featured Profile

Director of Systems Engineering

Seasoned, versatile enterprise IT and data center operations leader with proven success forging enterprise-scale data center strategies, roadmaps, and solutions. Deep expertise in data center operations and solutions. Exceptional project planning, management, and solution delivery acumen. Leverage best practice change, risk, and issue management techniques. Talent for leading high-performance, cross-functional teams.

Ideal Companies: IBM, Oracle, VMWare

Tags for this Online Resume: Infrastructure, Operations, IT, Director, Manager, Disaster Recovery, Project Management

Law Enforcement - 20 Years of Experience - Near 22032

Good day, I just completed a rewarding 35 year career in Federal Law Enforcement with the Department of Homeland Security Investigations. I retired on September 3rd, 2015. The reason I retired is that Congress mandates that all federal law Enforcement Agents retire by age 57. It was a great career and I loved my job. But now, I would very much like to continue my years of public safety experience in the private sector. I ha...

Tags for this Online Resume: safety, investigations, security, law enforcemeent, consultant, emergency mgmt, public safety

Manager - 10 Years of Experience - Near 83642

A position as an IT Service Management Process Manager / Major Incident Manager / Problem Manager / Account Delivery Manager leveraging skills and experience

Tags for this Online Resume: ITSM, ITIL, Business Process, Major Incident, Problem Management, Service Management, Process Improvement