IT PROFESSIONAL PROJECT MANAGEMENT/SYSTEM ANALYST/CHANGE AND INCIDENT MANAGEMENT Creative, analytical, problem solver with extensive experience in Production Support, Application, Software, and System proactive issue identification and remediation. Experienced driver of quality assurance, Service Level Agreements, and security in Healthcare, Insurance, and Retail Industries. Find and resolve issues to create operational efficiency throughout the development life cycle. Flexible high-energy individual offering a unique combination of technical knowledge, project management, application management and support.

Highlights:

• Project
• System
• Richmond
• Analyst
• data
• technology
• production
• Project Management
• IBM
• Management
• Policies and Procedures
• Process and Procedure
• Risk Analysis
• Security
• Software