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Mohammed O

Help Desk Specialist - 7 Years of Experience - Near 60025

Occupation:

Help Desk Specialist

Education Level:

High School/GED

Will Relocate:

YES

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Highlights of Qualifications * Proficient with Microsoft Windows Server, Windows 98 and higher, Linux and OSX * Mobile operating Systems include Android, iOS and Windows * Knowledgeable in computer programming languages (Java, Python, HTML) * Experience using SQL, Incident Management (BMC Remedy and Magic), Zabbix, Windows Remote Desktop Connection, Teamviewer, Network Setup & Management, Managing Active Directories and Administering and updating Group Policies & Rhode Island 2014 - 2016 & at the Chicago flagship store for Zara * Supervised the POS teams for all Zara stores in Illinois and throughout the east coast (NY, NJ * MA, D.C, MD, PA and VA) * Managed large teams and conducted group training seminars * Led software rollouts as well as store openings throughout the country * Led installation and setup of EMV compliant credit card terminals in all stores * Assisted with a project that involved introduction of RFID devices in all stores Rhode Island 2010 - 2016

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