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Click Here to search for Help-Desk-Ticketing in our 2.4M jobs.
Online Resumes with "Help Desk Ticketing"
Help Desk Specialist - 3 Years of Experience - Near 27265
Tags for this Online Resume: Systems Engineer, Active Directory, Apple Mac OS X, C++ Programming Language, Certificate Authority, Cisco, Cisco Certified Network Associate, Coding, Office 365, Technical Support, LAN/WAN Troubleshooting, Help Desk Ticketing System
Network Engineer - 9 Years of Experience - Near 33411
QUALIFICATIONS Client Services Focused Planning & Organization System Coordination Communications Liaison Training & Supervision Implement Strategic Solutions Data & Network Security Design & Development Budget & Cost Effectiveness * Redesigned and upgraded 19 locations from Carrier level copper T-1's to Fiber MPLS for the Data/VOIP network with a $492,000 yearly savings Redesigned the company redundant Carrier circuits for...
Tags for this Online Resume: Voice, Microsoft Windows, Services, Wireless, ACD, AT&T, Automatic Call Distribution, Information Technology, Install, Internet, it jobs
Network Engineer - 18 Years of Experience - Near 94545
Qualifications: * More than 16 years of experience in operating systems, networking, business production software and hardware. * Broad range of technical and managerial experience in Networking, communications and computing * Excellent work habits, experienced in UNIX, Linux, Cisco, Checkppoint Remote management LAN / WAN technologies best practices and protocols Abilities& Skills * Cisco Switches Routers, Firewalls Wirele...
Tags for this Online Resume: Infrastructure, Networking, PCS, Personal Computer, Personal Conferencing Specification (PCS), Applications, Wide Area Network, Wireless, Internet, Switches
Telecomm Specialist - 20 Years of Experience - Near 28027
CAREER SUMMARY Professional with more than twenty years of experience providing telecommunications voice support functions, as well as setting up hardware to support telecommunications networks within the IT industry. Specialized experience includes voice telecommunications customer provided equipment help desk support engineering and project management. Completion of numerous training courses in the field of Network Commun...
Tags for this Online Resume: Avaya PBX, Voice Mail, Call Center, Networking, Nortel CS1000, Nortel Meridian 1, Symposium, VOIP, Unified Communications, Shoretel, Microsoft Server 2008 R2, Linux, Help Desk, Help Desk Ticketing, SLA agreements, Switches, Routers, Call Detail Recording, Microsoft Office, Callpilot, Modular Messaging, Element Manager
Help Desk Specialist
SUMMARY Regional IT Manager with a demonstrated history of working in the information technology and services industry. Expertise in building and maintaining star performing Technical Support and Help Desk teams. Directing and maintaining daily operations of Support help desk and ticket resolutions. Developed training and development structure for multi-Regional IT Teams and participated in audits at varying levels internal...
Tags for this Online Resume: Support, Diagnostics, Intrusion Detection, Intrusion Prevention, IT Manager, Logistics, Management, Security, Security Systems, Wireless, sql, software, it jobs, Manager
Manager - 18 Years of Experience - Near 33572
Career Highlights * Instrumental in being awarded a software grant and creating an Assistive Technology Library available to parents and teachers. * Researched, negotiated and implemented a Corporate-Wide Help Desk ticketing system * Proposed a Corporate-Wide printing contract to save $45,000 annually. * Proposed a Project to implement a Knowledge Base into our current ticketing system ACCOMPLISHMENTS * Managed numerous pro...
Tags for this Online Resume: Support, Technical Support, Email, Help Desk, Documentation, Nortel, TIP, Disaster Recovery, Information Technology, Inventory, ITIL, Six Sigma
Help Desk Specialist - 19 Years of Experience - Near 89166
Summary of Job Experiences * Experience providing high quality customer desktop support for desktop applications and devices. This includes fast response rates and accurate and thorough resolutions to desktop and related IT issues. * Experience with working with help desk ticketing systems (responding, assigning, closing and following up on help desk request tickets). * Data administration, retention and recovery experience...
Tags for this Online Resume: AVAYA, Desktop Computer, Disaster Recovery, Infrastructure, Vista, ZenDesk, Apple, Blackberry, Call Center, Cellular
Application Support - 17 Years of Experience - Near 60640
SUMMARY: IT leading professional for over ten (15), years. My responsibilities were acting as System Administration Help Desk responsibilities, Team Lead and training team in customer service, implementing updating and enforcing the rules and regulations' as well as the agreements of Risk Management, Outlook, Exchange Office 365 email issues.. Help Desk Support Trainer, maintaining Level 3 meeting exceptional SLA's focusing...
Ideal Companies: Microsoft, IBM, Northwestern Hospital
Tags for this Online Resume: Active Directory, Documentation, Inventory, Management, Microsoft Active Directory, Risk Management, SharePoint, Support, IBM, Infrastructure
Sr. Network Engineer - 20 years Experience - San Diego
Dedicated and proactive network engineer with broad-based expertise in areas of network administration, preventative analysis and maintenance, systems engineering, hardware/software, installations and upgrades, testing, and troubleshooting. Creates new processes and improves upon existing processes to increase the productivity and efficiency of an organization.
Ideal Companies: Hospitals, support company's, city, Churches, cisco network engineer, cisco network Admin, cisco network Administration, sr. network Engineer
Tags for this Online Resume: sr. network engineer , cisco, Cisco Network Administrator, Cisco Network Engineer, Amazon Elastic MapReduce, Architect, Architectural, Asynchronous Transfer Mode (ATM), Backbone, Cabling
Help Desk Specialist - 0 Years of Experience
Accomplishments * Led Andrew's Distributing (AD's) in the design & layout of new multi-million dollar distribution center. * Project Managed AD's equipment & system rollout for retail support team. * IT Admin for AD's distribution centers across Texas. * Hands on experience with servers, mobile phones, desktops and laptops, switches, VLAN's, firewalls, routers, and other equipment. * IT lead for Fossils's public relations s...
Tags for this Online Resume: Information Technology, Management, Vendor Management, Account Management, Cabling, Help Desk, Help Desk Management, Wireless, Helpdesk Technician
Network Administrator
and Network, server and desktop support for local New York site, Reno Nevada site and remote staff. Customer service oriented support, focused on process improvement. Primary Responsibilities: Cisco VoIP Environment, Network Monitoring, Help Desk Ticketing and General Systems Management. * Created and maintained procedural documentation for the department and end users * Provided desktop support for remote and local employe...
Tags for this Online Resume: Cisco, VM, Associate of the Society of Actuaries, Cisco Unified Communications Manager, Desk Top Support, Desktop Computer, DHCP (Dynamic Host Configuration Protocol), Documentation, Domain Name System, File Transfer Protocol
System Administrator - 0 Years of Experience
SUMMARY I'm a self-motivated individual consistently seeking to improve my technical skills through the use of my home lab environment. Learning and managing technology is my passion, and I'm looking to build on my expertise in hopes of gaining a position as a Systems Administrator. Active Directory Worked with several help desk ticketing systems and assigned appropriate tickets to get problems resolved quickly Administered...
Tags for this Online Resume: Troubleshooting, Fabrication, Manufacturing, Wafer, Active Directory, Automation, Configure, Documentation, Help Desk, IDS, linux, it jobs, system administrator
