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Online Resumes with "Handle Time"
Security and Safety Professional, New Jersey
As a professional Security & Safety & Customer Service practitioner with over twenty years experience in law enforcement, I can provide strong leadership and information to the public, addressing customer complaints and needs, promoting the Organization’s goal, missions and services, and leading teams of representatives in achieving excellent statistics of reliability, handling time and customer satisfaction.
Tags for this Online Resume: Security Manager, Security Supervisor, Investigator, Personnel Management, Police Officer, Problem Solving & Analysis
Accomplished Customer Service Director
Highly experienced professional, offering extensive experience in business development, operations, customer service, marketing, training, and sales. Possess expertise in execution of progressive managerial concepts, and systems, that significantly build productivity, and efficiencies. Accomplishments: • Project owner and lead, in successful implementation and recent upgrade of Automated Call Distribution (ACD), and Qual...
Tags for this Online Resume: Customer Service , Call Center, Project Management
Manager, Greensboro
motivated, innovative, dedicated, results driven, team oriented, multi-task, organized
Ideal Companies: IBM, Cisco, MGM, Disney
Tags for this Online Resume: Marketing, Publishing, Management, Consulting
Customer Service Representative
To obtain an opportunity in the call center environment to utilize my extensive knowledge and customer service skills. I�m looking to begin a long-term career with a company that values hard work, team attitude, and quick learning.
Ideal Companies: a good company..
Senior Workforce Analyst
Senior Buyer - Procurement Manager - 20 Years Experience - San Diego
My skill sets encompass staff management, coordination of large organizational-wide strategic procurement planning concepts, efficiency initiatives and utilizing purchasing best practices within the procurement of supplies, services & construction. I bring a wide range of public, private and global procurement as well as project and logistics management experience to any supply chain position.
Ideal Companies: Fast paced companies who encourage employees to use their entrepreneurial spirit.
Tags for this Online Resume: Negotiator, Solicitations, Inventory Control and Planner, Contract Manager
Educator
Seeking a position that will utilize all my acquired skills. I have more that 10 years experience as an Administrative Specialist. My attributes include: team player, works well with others, detail, multi-task oriented, fast learner and a loyal employee. I have worked with cash handling, time and attendance in the different positions that I’ve held. I also possess the knowledge of many computer applications that would be...
Time Critical Representative
• Customer Service to Water Company Customers in multiple states
• Handle Customer Account one on one with customers
• Maintained under a five-minute handle time for over 6 months. Work on Special Projects.
• Contact Report for Supervisor. Mentor 2003.
• Collections Agent processing Bad Debt Customers. Worked on Bad Debt for 2 years for multiple states.
• Completed Hot Water Heat Survey 2004. Completed Paper I...
Featured Profile
Program Management/ Project Management - 15+ years Experience - Southeast US or Southwest US
Results oriented professional, passionate about continuous improvement, innovation and sustaining profitable growth for the enterprise. Proven project integrator leveraging technology, employee engagement and strategic partnerships into business processes to drive quality, efficiency, customer satisfaction and ROI. Accomplished program leader for both development and operational teams attaining goals and objectives through...
Ideal Companies: Verizon, FiServ
Tags for this Online Resume:
Program Management, Project Management, Mergers and Acquisitions, Business Process Outsourcing , Transition Management, Change Management, Customer Lifecycle Management, Revenue Assurance , Budgeting, Southeast US, Southwest US, Operational Risk Management, Business Process Improvement, Action Plan Development, Contract Négociations, PMP, PMI, Stakeholder Management, Project Initiation, Project Planning, Monitoring and Controlling, Project Close, Project Risk Management, Project Procurement, Project Communications, Work Breakdown Structure, Scope Definition
Customer Service Manager - 10 Years of Experience - Near 33610
Professional with extensive experience in managing call centers for banking and technology institutions both domestic and international. Accomplished as internal consultant in analyzing existing operations; by implementing new strategies, practices and technologies to improve productivity and efficiency.
Tags for this Online Resume:
Driving the development of superior customer service and high performance. , Building a team that effectively supports client programs, products, and services. , Leading workflow distribution and floor management to ensure service levels are satisfied. , Hiring, training/developing, motivating, coaching, evaluating, and retaining qualified staff. , Maintaining service, average-handle time/first-call resolution data, and both client and associate satisfaction levels.
Instrument Sales Representative - 14 Years of Experience - Near 28328
Experienced manager of people and assets seeks role at a company in an advisory, managerial, or sales-related role. Very open to something new. Skillfully managed millions of dollars in assets over the last thirteen years, along with much success managing risk, performing due diligence, speaking at seminars, and handling time-sensitive, pressure packed, and complex financial transactions. Would love to be in a position w...
Tags for this Online Resume:
life insurance, sales, marketing, recruiting, advertising, development, north carolina
Program Management/ Project Management - 15+ years Experience - Southeast US or Southwest US
Results oriented professional, passionate about continuous improvement, innovation and sustaining profitable growth for the enterprise. Proven project integrator leveraging technology, employee engagement and strategic partnerships into business processes to drive quality, efficiency, customer satisfaction and ROI. Accomplished program leader for both development and operational teams attaining goals and objectives through...
Ideal Companies: Verizon, FiServ
Tags for this Online Resume: Program Management, Project Management, Mergers and Acquisitions, Business Process Outsourcing , Transition Management, Change Management, Customer Lifecycle Management, Revenue Assurance , Budgeting, Southeast US, Southwest US, Operational Risk Management, Business Process Improvement, Action Plan Development, Contract Négociations, PMP, PMI, Stakeholder Management, Project Initiation, Project Planning, Monitoring and Controlling, Project Close, Project Risk Management, Project Procurement, Project Communications, Work Breakdown Structure, Scope Definition
