Description
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | (Confidential) | 8/2002 - Present |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Missouri Western State University | Mathematics | 2004 | Bachelor Degree |
Accomplishments
Highlights:
Responsibilities
Forecasting call volume, handle time, absenteeism, etc at an intra-day and daily level.
Determining staffing needs to handle inbound call volume at an intra-day and daily level.
