To obtain an opportunity in the call center environment to utilize my extensive knowledge and customer service skills. I�m looking to begin a long-term career with a company that values hard work, team attitude, and quick learning.

COMPANY	POSITION HELD	DATES WORKED
Applebees	(Confidential)	4/2007 - 5/2008
Applebees	(Confidential)	4/2007 - 4/2008

SCHOOL	MAJOR	YEAR	DEGREE
leigh high school	gen ed	2000	High School/GED Degree

Highlights:

I was a top performer at Teleperformance including 100% call resolution, most efficient handle time, most cudo calls for customer satisfaction for 8 months straight

Companies I like:

a good company..

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
computer
cook

As a Csr/Cis agent I was responsible for scheduling installation date's and contacting Hsp's for tech ETA's. Another function of my duties would be billing, programming,technical support and deescalation of customer issues and concerns.