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Online Resumes with "HELPDESK"
System Administrator
Accomplishments * Design and implementation of complete network infrastructure. * Email Migration from Lotus Domino Microsoft Exchange. * Helpdesk system implementation. * Implementation of new technologies keeping projects under budget. * Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links. * Managed network security through i...
Tags for this Online Resume: Clipper, Cobol Programming Language, dBase, Microsoft FoxPro, Pc, Personal Computer, Desktop Computer, Firewall, Information Technology, Infrastructure
Customer Service Representative - 17 Years of Experience
Qualifications * Certified IT professional with extensive understanding of computer technology, with well over 15 years' hands on experience ranging from hardware, software and network setup, basic web site design using HTML in Notepad. * Hands on computer repair and setup experience consisting with a background of technical support, ranging from desktop, laptop and tablets. * Verbal and written communication skills, proble...
Tags for this Online Resume: Laptop Computer, Protocol, Support, Troubleshooting, Applications, HP, Install, Quality, Technical Support, Xerox
Help Desk Specialist - 18 Years of Experience - Near 67203
PROFESSIONAL SUMMARY Proactive Technical Support and Information Technology career professional with 15 years' increasing responsibilities including 8 years as an IT professional. Adept troubleshooter in network/hardware operating systems, PC assembly, system integration, technical support, and customer service HELPDESK. Repeatedly cited for effectively building customer loyalty and employee skills. CORE QUALIFICATIONS * "G...
Tags for this Online Resume: Customer Service, Support, Technical Support, Troubleshooting, Documentation, Management, Banking Industry, Banking Systems, Desktop Computer, Ethernet
Analyst/Document Controller
I assisted in setting up the Helpdesk for L48 (BP) including processes and also procedures as well as active directory. EPC. Squad checking Engineering documents. Worked on Engineering documents as well as Vendor and Supplier documents. Member of the Project/Discipline Alignment Team Training of Engineers and clients Project Managers and team members on EDMS systems. Meeting demands of the project and project Managers. Admi...
Ideal Companies: Bechtel Engineer, Jacobs Engineering
Tags for this Online Resume: Documentum, Documentum (Wkflow Sw), Engineering, Inventory, Coding, Design Documents, ISO, ISO 9001, Management, Procurement
Help Desk Specialist - 13 Years of Experience - Near 10573
Professional Summary IT professional with ten years of experience in providing User/Helpdesk support and customer service in a network environment Demonstrated strength in rapidly trouble-shooting and resolving clients' issues Research technical manuals, guides and participate on online training courses to adequately respond to users. An avid team player with multitasking skills works well under pressure Pays attention to d...
Tags for this Online Resume: Email, Microsoft, Microsoft Office, Operating Systems, Pc, Personal Computer, Configure, Documentation, Microsoft Windows, Procurement
Sales Representative - 20 Years of Experience - Near 03054
Career Highlights * Compaq's "Gold Quest" winner 2001, tops in Sales. * Recognized as GN Netcom/Jabra North American Sales Employee of the Quarter, Q3 2010. Top earner for 2010 at $1.2M. * Recognized as Top Net Shipped and Top Gross Margin for 2006, 2007 and 2010. Designated as Team Lead for sales group. * Improved customer service margins from 65% to 93% and turnaround time by designing and implementing helpdesk group. * R...
Tags for this Online Resume: Software, Systems Engineer, Documentation, System Testing, Test, Inside Sales, Sales, Business Development, Cold Calling, Corporate Accounts
Manager - 15 Years of Experience - Near 20007
PROFILE: * Highly-motivated, Secret-level clearance, terminal-degreed professional * Excellent communications, analysis, research, writing, editing and training skills * Solid publication record: book, chapters, journals, articles, newsletters, manual, reports * 11+ years college teaching experience, 9+years IT experience, 6+ years higher-ed administration * Presented training sessions, scholarly papers, lectures, Q & A, an...
Tags for this Online Resume: Information Technology, Accounting, Communications, Documentation, Hub, Intensive Care, Microsoft Word, Modems, PCS, Personal Conferencing Specification (PCS)
Manager - 6 Years of Experience - Near 22150
Career Highlights * Successful design, launch and channel development for an Enterprise Document and Records Management platform * Consolidated and standardized 12 isolated helpdesks with over 200 agents while increasing customer satisfaction from 72% to 95% and reducing operating costs by $7M per year * Implemented new asset management lifecycle to reclaim all under-utilized assets and software licenses saving $12M+ annual...
Tags for this Online Resume: Distribution, Enterprise Software, Pricing, Security, Software, Technical Architecture, Program Management, Desktop Computer, Project Management, Management
Help Desk Specialist - 15 Years of Experience - Near 77077
Profile: Detail and growth oriented Desktop Support Professional (MCP) with extensive experience designing, implementing and supporting IP-based LANs. Enjoys 'hands-on' technical work within a group or by myself. Brings excellent project management skills, together with a result focused approach to any team. Seeking to be part of a team that employs technology for process improvement and competitive advantage. An engaging c...
Tags for this Online Resume: deployment specialist, Microsoft Outlook, Operating Systems, Remote support, Active Directory, Business Software, Compliance, IT specialist, Desk Top Support, Desktop Computer, Laptop Configuration
Managing Director
Career Highlights SME Governance Mortgage Consulting: Appointed to serve as a Regulatory Monitor for a deficient Loan Servicer regarding MS, DOJ, and CFPB findings. Recommended best practices in the business units requiring remediation resulting in measurable decrease customer complaints. Optimizing Customer Relations: Improved customer experience by developing and managing a 24 FTE Level 2 Help-Desk Support Center within D...
Ideal Companies: Wells Fargo Bank, Bank of America, US Bank, JP Morgan Chase, Goldman Sachs, Citi Corp
Tags for this Online Resume: COO, Default Servicing, Regulatory monitor, Policy, execution, compliance, Underwriting, Audit, policy, Human Resources, PMO, program
Help Desk Specialist - 3 Years of Experience - Near 32967
SUMMARY Upcoming KEISER graduate offering a strong academic background in IT combined with excellent work experience as a help-desk analyst. Consistently recognized for technical troubleshooting skills, used to rapidly and cost-effectively resolving challenging technical issues. Quickly learn and master new technologies equally successful in both team and self-directed settings and proficient in a range of computer systems,...
Tags for this Online Resume: Hardware, Communications, DeskTop Support, Desktop Computer, Diagnostics, Management, PC troubleshoot, Networking, software, IT Solutions, Technical Support, Customer Service
Network Administrator - 5 Years of Experience - Near 90605
SUMMARY OF QUALIFICATIONS * IT professional with 4 years of experience as a Database Administrator and Network Administrator, IT-Analyst, Technical Support, Helpdesk, Desktop and End user support. * Excellent analytical and problem-solving skills able to quickly evaluate project needs and provide appropriate solutions in a timely manner. * Solid understanding of LAN/WAN topology, extensive knowledge in designing and configu...
Tags for this Online Resume: Patch Management, Security, User Administration, Webserver, Inventory, Management, Networking, Nortel, Open Shortest Path First IGP, Operating Systems
