Description
Profile: Detail and growth oriented Desktop Support Professional (MCP) with extensive experience designing, implementing and supporting IP-based LANs. Enjoys 'hands-on' technical work within a group or by myself. Brings excellent project management skills, together with a result focused approach to any team. Seeking to be part of a team that employs technology for process improvement and competitive advantage. An engaging communicator who leverages active listening skills and emotional intelligence in collaboration with stakeholders, so as to deliver technical solutions. Professional Summary * 15+ years' of experience in a technical support role including helpdesk, desktop support, network administrator and Executive Trainer. * 9+ years' experience as an Independent Consultant. * Experienced in the improvement of business processes and documentation for business requirements. * HIPAA compliance Knowledge and PCI DSS compliance training.
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