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CTO, CIO - over 20 years of experience -Ecommerce - Website Operations -Online Marketing

Joseph Anthony Sorisi, CTO - CIO Hands On Leader, Team Coach and Builder of Innovative Technology Solutions and Services Mr. Joseph A. Sorisi, brings over 20 years of experience in management as a CTO and CIO with fortune and startup experience in Internet and Offline B2B and B2C businesses. He is a well rounded executive who possesses strong IT, Internet, application development, SEO marketing, business process, operat...

Tags for this Online Resume: CTO, CIO, TECHNOLOGY, IT, ECOMMERCE, INTERNET, WEB, LAMP, LINUX,,APACHE,MYSQL,PHP, SEO, EMAIL, AD, ONLINE, MARKETING, IBM,WEBSPHERE,PORTAL,J2EE,JAVA,XML,AJAX,FLASH, AGILE, WATERFALL, IDE, SOAP, PROJECT MANAGEMENT

Help Desk Manager - 20 years technical experience - NJ or Philly

Information Technology Resumes - Manager Resumes - Manahawkin, NJ

Detail-oriented Global End-User Support Manager with experience in Global Call Center, Help Desk, Technical Support and Service Desk Manager roles implementing company objectives to improve support experience. Hands-on motivator who develops time management and growth paths for direct reports to improve performance within department. Utilizes strong team building and communication skills to build cohesive cross-functional...

Tags for this Online Resume: help , support, tech, manager, service, deskside

Customer Service Supervisor - 20 Years of Experience - Near 63021

Customer Service Resumes - Customer Service Supervisor Resumes - Ballwin, MO

Customer Service and Team Support Professional with 20 years progressive and extensive experience, with 7 years at a Fortune 500 financial institution. Expert Proficiency in Spanish. Dealt with Customer complaints. Translated and typed highly technical literature from English to Spanish for Latin American customers. Answer questions of all the Representatives at that time of the shift, and took escalation calls.Translated d...

Tags for this Online Resume: Excel, Word, Power Point, CMS/QFINITI, AVAYA SYSTEMS, Service Now, Sharepoint, Spanish/Italian, Support, Customer Service, Customer Service Center, Documentation, Quality, Call Center, Training, Audit, Order Entry, Policies and Procedures

Executive Vice President - 20 Years of Experience - Near 35242

Management & Business Resumes - President Resumes - Birmingham, AL

Summary An enterprising and forward-thinking top operations Leader, with a successful record of accomplishment in the financial services industry. As a highly skilled leader, possesses proven expertise in building and coaching high-performance teams. A visionary producer, who initiates strategies to improve business processes and enhance the customer's experience, ensuring the achievement of established objectives and the d...

Tags for this Online Resume: Equity, Forecasting, Voice, ACD, Automatic Call Distribution, Business Intelligence, Process Improvements, Retail, Management, Services, customer service, collections, customer experiance, leadership development, associate engagment, risk management

Director, Service, Outsourcing, Client Experience - 20 Years of Experience - Near 92630

Customer Service Resumes - Customer Service Manager Resumes - Lake Forest, CA

To work within company that my experience can contribute to a great customer experience, while contributing to the growth and profitability of the company.

Tags for this Online Resume: Global Service, Account Management, Customer Experience, Cost Control, Global Support, Contract management, Vendor Management, Customer Relationship Management, Management, P&L/Budget Management, CRM Management, Support, Strategic Initiatives, Warranty Management, Call Center Operations

Customer Service Supervisor - 15 Years of Experience - Near 63021

Customer Service Resumes - Customer Service Supervisor Resumes - Ballwin, MO

SUMMARY Customer Service and Team Support Professional with 20 years progressive and extensive experience, with 5 years at a Fortune 500 financial institution. *Resolve with Customer complaints. Translated and typed technical literature from English to Spanish for Latin American customers. *Highly skilled at managing the daily operations of a fast-paced global call center. *Analyzing and resolving the technical problems of ...

Tags for this Online Resume: Customer Service, Customer Service Center, Documentation, Order Entry, Call Center, Policies and Procedures, Support, Audit, Cms, Complaints

Manager - 20 Years of Experience - Near 34202

Management & Business Resumes - Information Technology Manager Resumes - Ocala, FL

Qualifications Architecture Multifaceted Enterprise Architect working with client companies to define and validate Framework, IT and business needs: methodologies, approaches, modeling, blue prints, tools and techniques, knowledge management, infrastructure, support, integration, and organization. Define knowledge management strategies, collaborative information processes, information sharing solution implementation, taxono...

Ideal Companies: Gartner, McKinsey, Tesla

Tags for this Online Resume: Quality, Quality Assurance, Sales, Infrastructure, ISO, Its, Oracle, Scheduling, Architect, Sofware-as-a-Service, it jobs, software, html, agile