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Michael W

Director Customer Service-Technical Support

Occupation:

Managing Director

Location:

Avenel, NJ

Education Level:

Bachelor

Will Relocate:

YES

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am a Global Operations and Support Director with more than fourteen years’ successful experience in Customer Service, Technical Support, Pre-Sales Consulting, and Research Support. Experienced in Executive Management and in managing global teams and resources. Ability to train, motivate, and supervise Customer Service and Technical Support employees.Exceptional in depth computer skills including hardware, software, and website development.

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COMPANY POSITION HELD DATES WORKED

Dow Jones & Company (Confidential) 4/1999 - 7/2007
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SCHOOL MAJOR YEAR DEGREE

Rowan University Sociology 1993 Bachelor Degree
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Highlights:

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World Class Customer Support Product Expertise
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