Description
am a Global Operations and Support Director with more than fourteen years’ successful experience in Customer Service, Technical Support, Pre-Sales Consulting, and Research Support. Experienced in Executive Management and in managing global teams and resources. Ability to train, motivate, and supervise Customer Service and Technical Support employees.Exceptional in depth computer skills including hardware, software, and website development.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Dow Jones & Company | (Confidential) | 4/1999 - 7/2007 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Rowan University | Sociology | 1993 | Bachelor Degree |
Accomplishments
Highlights:
Job Skills
Keywords
Responsibilities
World Class Customer Support
Product Expertise