Description
Summary An enterprising and forward-thinking top operations Leader, with a successful record of accomplishment in the financial services industry. As a highly skilled leader, possesses proven expertise in building and coaching high-performance teams. A visionary producer, who initiates strategies to improve business processes and enhance the customer's experience, ensuring the achievement of established objectives and the delivery of top results. ( Credit Operations ( Risk Management ( Portfolio Administration ( Collections ( Domestic and Global Call Center Management ( Sales ( Customer Service and Retention ( Business Process Outsourcing Relationship Management
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