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Online Resumes with "Escalations"
Application Support - 4 Years of Experience - Near 560067
EXPERIENCE SUMMARY: - 1 Worked with Bharti Airtel Limited as a Customer Care Executive from 12 th Dec 2003 to 31 Mar 2008. Job Description : Troubleshooting Broadband connections ( ISP : AIRTEL) 2 Promoted as Team Leader in Bharti Airtel Limited as a Team Leader from 1 st April 2008 to 31 Mar 2009. Job Description : Team Handling and Management. 3 Continued working with outsourced company First Source Ltd Bhopal (Airtel Bro...
Tags for this Online Resume: Active Directory, Billing, broadband, Clustering, Compliance, Dec, Management, Microsoft, Microsoft Active Directory, Microsoft Exchange
Application Support - 18 Years of Experience - Near 75240
Profile: STI - CHDP: CERTIFIED HELPDESK PROFESSIONAL Qualifications include a diverse and strong background in Operating Systems, Windows Networking and POS. Background includes technical support, desk support and team management in industries focused towards Windows XP, Vista and Windows 7,8 and 10 - technical support, network design, network implementation and administration, programming, development and research, data mi...
Tags for this Online Resume: Hub, Routers, Software, Connectivity, Domain Name System, Microsoft Visual Basic for Applications, Microsoft Windows, POS, Services, Management
Program Manager - 14 Years of Experience - Near 70460
Adept at problem-solving crisis management and negotiating using a well-rounded IT background of infrastructure management (networks systems web-hosting) and software management. Improved company processes within the last two years in the current Escalation's position by assessing and deducing where the process breaks down.
Tags for this Online Resume: Data Entry, Networking, Support, Technical Support, Management, Account Manager, Coaching, Documentation, Order Entry, Order Management, automotive, assistant manager, auto parts, sales, management, manager
Project Managers - 15 Years of Experience - Near 76248
Summary Senior Telecommunications Engineer, wishes to contribute to the overall stability of your telephony architecture while transitioning to the new UC communications platforms. Results-driven with experience in front and back-end programming. Seeking a challenging opportunity to drive diverse corporate initiatives through strategic planning and achieve company objectives with proactive project management, decisive leade...
Tags for this Online Resume: Communications, Networking, Management, Cisco, Cisco Router, Cisco Routers, Infrastructure, Integrate, Unified Communications, Prognosis, IR, Analysis, Telecommunications, UC, Prognosis
Senior Director - 20 Years of Experience - National and Global Experience developing highly functional analytics teams or profitable services teams
Directed Led an international network troubleshooting and security consulting team. Developed and implemented service practices that moved the practice from a COGS model to profitability generating $5M annually securing existing install base. * Increased revenue from a negative run-rate of <$250K>/year to a positive run-rate of $5M/year. * Developed service practice "line card" to standardize practices, pricing and facilita...
Ideal Companies: NAMM, Fender Musical Instruments, Quilter Amps, Yamaha Musical Instruments, AWS, Splunk
Tags for this Online Resume: Pricing, Professional Services, Security, Services, Spss (Math/Stats Pkg), Bloomberg, Consulting, Engineering, Mcafee (Virus Control), management, Customer Experience, Business Intelligence, Channel Operations, Sales Operations, NEC, Cisco, NetApp, Channel Partner Operations, Compensation Planning, Strategy, Network Infrastructure
Project Manager - 20 Years of Experience - Near 85255
SUMMARY: Over 20 years' experience as a senior IT/Business Project Manager with vast experience in Software Development Life Cycle (SDLC), Project Life Cycle (PLC) and Release Management. Major strengths include the ability to successfully and profitably manage numerous small, medium and multi-million dollar turnkey concurrent projects through all project phases from conception through completion within targeted cost, sched...
Tags for this Online Resume: Leadership, Management, Project Management, MS Project, MS Excel, MS PowerPoint, MS Visio, MS SharePoint
Educational Administrator - 20 Years of Experience - Near 07042
Professional Summary: * Highly motivated, accomplished professional with more than 20 years of experience in athletic guidance and enhancement, supervision, program and curriculum development. * Demonstrated ability at constructing powerful relationships with key stakeholders including parents, other administrators, fellow coaches, and sporting officials in order to drive education opportunities. * Dynamic and visionary lea...
Tags for this Online Resume: Budgeting, Compliance, Construction, Curriculum Development, Management, Microsoft, Microsoft Excel, Microsoft PowerPoint, Microsoft Windows CE, Microsoft Word, teacher, instructor
Customer Service Representative - 5 Years of Experience - Near 42141
SUMMARY OF QUALIFICATIONS * I have worked extensively in a Customer Service Representative (CSR) role at various call centers. During these employments I have spoken to customers to resolve their issues regarding accounting/billing, troubleshooting (cell phones and computers, specifically), educating them about their products and explaining our services (protection plans, warranties, etc.) to them. These calls oftentimes in...
Tags for this Online Resume: Accounting, Billing, Call Center, Customer Accounts, Customer Service, Distribution, Filing, Inventory, Inventory Control, Marketing Management, customer service representative, call center, customer service, Data Entry, Clerical, clerical
Accountant - 15 Years of Experience - Near 11373
SUMMARY Over ten years in real estate field with commercial and residential property accounting experiences in the financial statement preparation, budgeting, escalation, accounts analysis and cash management. Strong organizational and analytical skills, efficient problem-solver. Committed to high quality performance and accuracy.
Tags for this Online Resume: Cash Flow, Financial, Financial Statements, Monthly Financial Statements, Security, Management, Audit, Balance, Balance Sheet, Distribution
Human Resource Consultant - 3 Years of Experience - Near 60601
RippleHire (Recruitment Tool) o Single Point of Contact for support and escalation on Internal Recruitment Tool (Ripple Hire). o Mentored and trained two associates on Ripple Hire o Conducted Training for Recruitment team on Tool Usage. o Promote Ripple Hire internally to Branding team to enhance employee referral usage and to reduce the cost incurred per hire through Job portals and other sources. o Daily monitoring of aut...
Tags for this Online Resume: Sourcing, HR, Human Resources, Information Technology, Integrate, Management, Recruiter, Recruiting, Referrals, Scheduling, human resources, hr, recruiter, employee relations, staffing
Assistant Director - 20 Years of Experience - Near 33020
COVER LETTER: Dear Human Resources, Thank you for your consideration of my employment. My title is Senior Executive Merchant Consultant Operations Manager. I have 30 years of experience in consulting and sales. I am a sharp and organized leader and team player that excels in motivating a team. I communicate goals for each project in a succinct manner. I am an innovative out of the box thinker that embraces change and am alw...
Tags for this Online Resume: Documentation, manager
Project Manager - 17 Years of Experience - Near 27560
SUMMARY: Strong focused team player with accomplished experience heading and creating multiple projects, performing customer escalations and technical expertise for Fortune 500 clients. My strengths are in identifying and mapping project scope and providing input, direction and support. Owning the project until the project' completion or incident is resolved. Effectively interface between clients, managers and developers ac...
Tags for this Online Resume: Support, Microsoft, Microsoft Office, Banking Industry, Triage, External Reporting, Cisco, Infrastructure, ACD, Automatic Call Distribution
