CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "Escalation Resolution"

IT Project/Program Professional

IT Project Manager with over 15 years of IT and Project Management experience

Ideal Companies: BearingPoint, SAIC, Unisys, Raytheon, Alpageon, PriceWaterHouse Coopers, Anderson Consulting, Harris Corporation, Lockheed Marting

Tags for this Online Resume: IT Project Manager, Program Manager, Operational Manager, ERP Manager, Implementation Manager, Telecommunications Infrastructure Development, Deployment Manager

The clutch player

High energy network professional with exceptional interpersonal, communication, documentation and leadership skills. Resourceful, creative, loyal.

Ideal Companies: Any company in Annapolis.

Tags for this Online Resume: Network, Cisco, FISMA, Security, ITIL

LAN/WAN Administrator with 7 years of Experience

Offering seven years of accomplished experience, credentials and technical expertise in the areas of PC and Desktop Support across Windows Networks and Telecommunications. Offers a proficiency in PC hardware and network client applications. Demonstrates proficient and expert knowledge of current server, desktop and laptop hardware systems; network and desktop operating systems and firm wide standard applications and utiliti...

Administrative Assistant/Team Lead, Richmond, VA

My experience has given me the opportunity to leverage my skills in: relationship building, time management and activity coordination, customer and process escalation resolution, policy and procedural coaching, as well as extensive MS Office and various other Windows platform applications.

Tags for this Online Resume: Administrative Assistant, Insurance Sales Assistant, Customer Service, Banking Customer Service, Medical Office Admin. Assist., Customer Service Team Lead, Real Estate Sales Support

Project Manager

A self-motivated, innovative, results driven and process conscious individual whose career goal is to manage a team of individuals, to coach and develop their growth and skills, while driving towards efficiencies and excellence. Successful delivery of strategic initiatives involving people, process and technology ultimately resulted in improved services and customer satisfaction. Recognized for providing leadership, inspi...

Ideal Companies: Cardinal Health, CareWorks, Sterling Commerce, Big Lots, JPChase, Exel, Net Jets

Tags for this Online Resume: Project Manager, Business Analyst

Experienced NOC, Helpdesk and Desktop Technician

dependable, resourceful, friendly, hard working, team player, honest

Ideal Companies: Cerner, Sprint, NASA, Anheuser-Bush

Operations Management-Training, Staff Supervision, Escalation Resolution, Customer Service

I am an engaging and detail-oriented professional with operations and staff leadership expertise with extensive experience developing training programs, material, and instructional methodologies to support corporate initiatives. Articulate presenter with outstanding public speaking skills and talent for communicating effectively with diverse audiences. Assess technical and non-technical training needs to create and continua...

Senior Business Assistant

I feel as though I have had an extensive training background utilizing my administration & customer service background, sales experience, communication skills and leadership abilities.

Ideal Companies: Fortune 500

Tags for this Online Resume: human resources, Administrative Assistant, Executive Assistant

Project Manager

• Delivered a successfully upgraded system and developed a strong, knowledgable, completely internal application support team. This action reduced the cost of application support by over $365,000 annually and was the system utilized for the pilot "paperless" purchasing initiative that saved $100,000 per year in discounts. Managed and performed portions of the upgrade of this 1,700-user business system from a flat file sys...

Ideal Companies: Companies that improve the human condition and value their employees

Tags for this Online Resume: General Management, Enterprise Systems Management, IT Consulting, Project Management, Strategic Planning, Analysis and Problem Solving, Risk Analysis and Mitigation, Contract Negotiation, Technology/Business Linkage Planning, Organizational Development, Budgeting, Team Building and Leadership, Process Improvement, Training and Development

System programmer

• Server environment setup & management, system performance optimization, application integration, application deployment/landing, system integration, process - development, compliance, integration & documentation, production and pre-production technical support, debugging and root cause analysis, preventive maintenance, automation, risk assessment and mitigation, cross functional team integration, participation in forward ...

Call Center Manager/ Call Center Coach, Atlanta

To secure a Call Center Management position that will provide the opportunity for me to apply my superior coaching and training skills toward the growth and success of a prominent organization, while also challenging my own professional growth.

Tags for this Online Resume: Negotiation, Training, Call Centers, Escalation Resolution, Job Coaching, Process Improvement

Phillip Truong

Retail and online store manager, in this capacity, I have acquired a vast amount of management experience in all retail business. From: ? Manages staff of Museum Store sales personnel�s, buyers, key holders, and Merchandise managers. ? Acts as chief buyer/buying supervisor and merchandiser for the Museum Store; interfaces with venders, manufacturer�s representatives and other retail-related personnel. ? Interviews, hires an...

Ideal Companies: Company, where I would able to work and making decision on my own, and I would able to utilize fully of my skill, experience and offer an opportunity for continue professional growth.

Tags for this Online Resume: management, real estates, banking, international business, regional manager, multi unit management, hotel general manager, loan management