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LAN/WAN Administrator with 7 years of Experience
Offering seven years of accomplished experience, credentials and technical expertise in the areas of PC and Desktop Support across Windows Networks and Telecommunications. Offers a proficiency in PC hardware and network client applications. Demonstrates proficient and expert knowledge of current server, desktop and laptop hardware systems; network and desktop operating systems and firm wide standard applications and utilities. Skilled in communicating highly technical information to both technical and non-technical personnel. Select areas of qualification include: Tier 1 and II Help Desk & Hardware Support Junior Level Administrator/Mail Server Administrator Junior Level Network Admin with Cisco Networks • Peer-to-Peer User Groups • Escalation Resolution • Purchase Recommendations • Internal/ External Customer Service • Virus Removal • System Upgrades
Help Desk Specialist
About Me
Industry: |
Information Technology |
---|---|
Occupation: |
Help Desk Specialist |
Education level: |
Trade School |
Will Relocate: |
Yes |
Location: |
Hackensack, NJ |