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Online Resumes with "Design call center"
Experienced Project Manager
Results-oriented manager with 30+ years of experience. Exceptionally strong Project Management and Business Process skills. Broad technical background, with expertise in software development, system engineering, testing, product introduction, and technical support. Especially skilled at building, strengthening, and motivating diverse teams. Excellent presentation and interpersonal skills; very self-motivated. Experience wor...
Ideal Companies: Google, Genentech, Boston Consulting Group, W.L. Gore and Associates, Cisco
Tags for this Online Resume: Project Manager, Program Manager, Process Design, Business Process, Technical Manager, Systems Engineer
Application Support, Philadelphia
Experienced office professional with broad business knowledge, diverse expertise and experience in challenging and changing environments. Background includes managing and designing call centers, IT Project Management, and performing Human Resource Generalist functions.
Tags for this Online Resume: Project Management, Quality Assurance Specialist, Program Managent, SQL, Call Center Supervisor, Help Desk Specialist
Avaya Telephony Professional
Telecommunications Professional with over 18 Years Experience in the design, development, implementation, programming, and support of Avaya telephony services and infrastructure related to voice communications.
Tags for this Online Resume: Avaya, Telephony, PBX, Telecom
Director of Operations/ 20+ years of experience/process improvements/start ups/P&L/Change management
As an award winning medical operations expert, I have successful turn around, multi site businesses,and revamped call centers,restoring customer confidence, boosted company's bottom line.
Tags for this Online Resume: start ups, B2B, policy and procedures, process improvements, call center design and management, compliance
VIce President or Director of Call Center Operations or Customer Service Center
I am a professional and competent senior operations expert with, strategic and logistical expertise in designing, building and directing customer service call centers of excellence.
Tags for this Online Resume: Design call center, business owner of call center, business owner of customer service, customer service quality, six sigma, CQI
Sr. Training Specialist
Instructor-Led Certified and Microsoft Office Certified with years of experience delivering technical training and ad-hoc training designed for Call Center, Underwriting and Claims Departments. Strong combination of applications and equipment knowledge with proven leadership and motivational skills. Key Proficiencies include: Project/Program Management Instructor-Led Training Certified Business Development Sales Tea...
Tags for this Online Resume: Training & Development, Project Management, Certified Trainer, MS Office Certified, Benefits, Employees Curricula
Professional Technical Trainer and Instructional Designer
Training and Instructional Design professional with 15 years of experience in course delivery and design. - Experienced in delivering product, sales and technical training in a variety of fields including telecommunications, health care, higher education and contact center/call center. - Taught course curriculum from introductory courseware to advanced theory and application. - Developed courseware using different instruct...
Ideal Companies: Telecommunications, Contact Centers, Third party Contact Center software, Any technical company needing technical training and instructional design.
Tags for this Online Resume: Technical Training, Instructional Design, Sales Support, Sales Training, Corporate Training
Senior Writer/Project Manager/Customer Service Manager - 10 years experience - Brand Management - Inellectual Property Designer - Call Center Manager - Game Design - Writer
Tags for this Online Resume: Creative, Time management, Customer focused
Customer Service Manager - 20 Years of Experience - Near 21061
Summary of Qualifications Intensely focused and driven customer service leader skilled at developing above industry standard customer service teams. A fluid and persuasive communicator who has presented business cases to Executive Leadership & Operating Partners. Has excellent oral, written, and public speaking abilities that benefit any environment. Proven ability to leverage call monitoring systems to elicit sales and ser...
Tags for this Online Resume: Sales, Sales Support, Support, AVAYA, Business Requirements, Call Center, Cms, Cognos, Customer Service, Leadership, MS Project, Project Management
Manager - 20 Years of Experience - Near 34202
Qualifications Architecture Multifaceted Enterprise Architect working with client companies to define and validate Framework, IT and business needs: methodologies, approaches, modeling, blue prints, tools and techniques, knowledge management, infrastructure, support, integration, and organization. Define knowledge management strategies, collaborative information processes, information sharing solution implementation, taxono...
Ideal Companies: Gartner, McKinsey, Tesla
Tags for this Online Resume: Quality, Quality Assurance, Sales, Infrastructure, ISO, Its, Oracle, Scheduling, Architect, Sofware-as-a-Service, it jobs, software, html, agile
