Occupation:Post-sales Implementation |
Location:Decatur, GA |
Education Level:Bachelor |
Will Relocate:YES |
Description
Training and Instructional Design professional with 15 years of experience in course delivery and design. - Experienced in delivering product, sales and technical training in a variety of fields including telecommunications, health care, higher education and contact center/call center. - Taught course curriculum from introductory courseware to advanced theory and application. - Developed courseware using different instructional models including instructor-led curriculum, CBT development, and web-based instruction. - Designed courseware using ADDIE (Analyze, Design, Develop, Implement and Evaluate) instructional design model. - Provided support and education for new and current products to sales staff. Provided technical support to sales staff throughout sales cycle. - Performed soft skills training for Human Resources department.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | (Confidential) | 8/2005 - Present |
| Aastra Intecom | (Confidential) | 4/1992 - 5/2005 |
| Aastra Intecom | (Confidential) | 3/1992 - 5/2005 |
| Intecom Inc. | (Confidential) | 2/1990 - 3/1992 |
| Intecom Inc. | (Confidential) | 6/1986 - 2/1990 |
| Intecom Inc. | (Confidential) | 3/1983 - 6/1986 |
Accomplishments
Highlights:
Companies I like:
Telecommunications, Contact Centers, Third party Contact Center software, Any technical company needing technical training and instructional design.
Job Skills
Keywords
