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Online Resumes with "Customer experiences"



Not Listed - 10 Years of Experience - Near 30101

PROFILE SENIOR BUSINESS Analyst/PROJECT MANAGER Strategic Operational & Technology Solutions Supply Chain/Transportation Solutions Accomplished Operations/Project Leader with demonstrated success implementing solutions to improve processes and reduce costs through technology (SDLC). Expertise lies in advancing operational efficiencies, managing third party suppliers to contractual SLAs, and analyzing KPI for programs in Sup...

Tags for this Online Resume: Merchandising, Information Technology, Logistics, Management, Documentation, Forecasting, Metrics, Pricing, Process Improvement, Quality Assurance

Sales Manager - 18 Years of Experience - Near 85718

SUMMARY OF QUALIFICATIONS Accomplished manager with over 18 years district-manager sales experience, operational efficacy, enthusiasm for sales process/forecasting/budgeting, inventory control, and a reputation for an unparalleled work ethic. Strong leader and assertive decision-maker with an aptitude for exercising consistent interpersonal and communication skills that foster friendly and productive team environments. * Cu...

Tags for this Online Resume: Cellular, Business Development, Operations, Retail, Account Executive, Management

District Manager - 13 Years of Experience - Near 46804

Professional Summary Experienced Executive with a strong leadership background in Retail Merchandising, Operations, Inventory Control Practices, Multi-Unit Management and Delivering Outstanding Customer Experiences. Skilled in the following areas: ( Sales and Merchandising ( Operations ( Profit Management ( Facility Management ( Inventory Management ( The Customer Experience ( Human Resources ( New Market Development ( Dire...

Tags for this Online Resume: Automotive, Call Center, Management, Human Resources, Process Improvement, Sales, Sales Training, Security, Training, Inventory

Featured Profile

Customer-Facing Executive leading winning teams to enable healthcare

Dynamic and innovation Vice President of Sales and Operations, Strategy and Business Development for Advanced Medical Technologies and Life Sciences with more than 20 years of high profile executive management experience.

Ideal Companies: Meridian Bioscience, Medtronic, Abbott Diagnostics, Roche Diagnostics, Danaher, Baxter, Bayer, Cook Medical, BD, CR Bard, Beckman Coulter

Tags for this Online Resume: Growth, Strategic Planning, Operational Excellence, Customer Loyalty

Marketing

Accomplishments * Auto Shopping Assessment, State Farm Insurance - Lead qualitative portion of this reassessment of customer shopping experience for auto insurance that became the groundwork for subsequent quantitative work. Identified key customer expectations, preferences, motivators and the emotions that drive decisions, and the best ways to integrate State Farm's agent, call-center and online channels. Introduced method...

Tags for this Online Resume: Market Research, Customer Insight, Voice of the Customer, Usability, Customer Experience, Qualitative, Quantitative, Innovation, Communication, Presentation, MS PowerPoint

General - 7 Years of Experience - Near 37204

Tags for this Online Resume: Corporate Training and Development, Instructional Design, Facilitator, Customer Experience Consultant, Performance Consultant, Manager/Director

Tester - 2 Years of Experience - Near 02818

Professional Summary * 7 years of Quality Assurance experience in Supply Chain Management (SCM) Product Lifecycle Management (PLM) and SAP Financial Services (Banking) domain Experience in both Manual and Automation testing. * Extensive experience in Manual/Automated testing, Web application testing, Web Services testing, XML testing, Database Testing, and SAP Testing. * Experience in test management tools HP Quality Center...

Tags for this Online Resume: Management, PLM, Product Lifecycle Management, Quality Assurance, SCM, Software Configuration Management, Supply Chain, Test, Microsoft Windows 7, Test Cases

Customer Service Manager - 20 Years of Experience - Near 77441

SUMMARY Innovative service management professional with extensive experience in global organization, project management, service revenue profitability and delivery of best-in-class customer excellence. Areas of expertise: * Customer Retention Customer Service & Support Customer Relationship Management * Operations Management * Cross-Functional Team Leadership Productivity / Process Improvement * Call Center Operations * Tea...

Tags for this Online Resume: Cross-Functional Team Leader, NPS Champion, Service Operations Management, Project Management, Customer Experience, Improvements to Bottom Line

Regional/Multi-Unit Manager

QUALIFICATIONS * Multi-Site/Unit Operations Mgmt. * Customer Experience Management * Start Ups/Turnarounds * Lead/Motivate/Mentor/Train * Bus. Re-engineering/Process Redesign * HR/Change Management * Financial Management/P&L * Programs/Systems Improvement * Sales Operations Management * Revenue/Profit/Market Optimization * Loss/Inventory/Materials Mgmt. * Pricing/RFPs/Negotiations * Best Practices/Benchmarking * Cost Contro...

Tags for this Online Resume: Business Plan, Financial, Financial Analysis, Human Resources, Retail, Management, Sales, Benchmarking, Change Management, Financial Management

Registered Nurse

Professional Summary Registered Nurse with extensive background in care coordination Within acute hospital discharge planning departments and insurance nurse care manager for commercial and Medicare eligible individuals. Success is built on detail-orientation, adaptability and being dependable. Award HealthNet Heart and Soul Recognition, 2008, for customer experience services over and above.

Tags for this Online Resume: Portland Oregon, Nursing, Care Coordination, Documentation, HIPAA compliance

Sales Manager

PROFILE Experienced Sales Solution / Client Service Manager with demonstrated expertise in customer relationships & retention. Areas of expertise include but are not limited to: Sales Strategy, International Markets, Business Intelligence, Consultative Sales, Project Management & Relationship Marketing

Tags for this Online Resume: Sales Strategy, International Business, Business Intelligence, Relationship Marketing, Go-To-Market, Customer Experience, Solution Sales, Wireless, Client Management, Sales Training, Customer Success, Remote, Telecommute, Business Development, Product Management, Tampa

Director, Service, Outsourcing, Client Experience - 20 Years of Experience - Near 92630

To work within company that my experience can contribute to a great customer experience, while contributing to the growth and profitability of the company.

Tags for this Online Resume: Global Service, Account Management, Customer Experience, Cost Control, Global Support, Contract management, Vendor Management, Customer Relationship Management, Management, P&L/Budget Management, CRM Management, Support, Strategic Initiatives, Warranty Management, Call Center Operations