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Online Resumes with "Customer experience management"
Director - 13 Years of Experience - Near 18902
Areas of Expertise Feb 2016 - Sr. Director, Sales & Brand Strategy Jul 2017 Clutch Holdings, LLC. Brand Business Strategy High Business Acumen * Served as the Subject Matter Expert for the Executive Team leading key insights into the challenges of the retail industry. Learning on the Fly Flexibility * Implemented a new CRM for the entire sales team, and ensuring optimal Team Management success for their daily role and respo...
Tags for this Online Resume: Bloomberg, Mba, Retail, P&L, Management, Recruiting, A SERIES, Brand Management, Business Acumen, Customer Relationship Management, retail manager, manager, management
Director - 20 Years of Experience - Near 08087
An innovative, self-directed and goal-oriented professional with 20 years of rewarding experience, in the capacity of Product Management Director. Expertise in developing strategy, pricing, positioning and planning to increase revenue and optimize a variety of products and services. Extensive knowledge of market trends, consumer demographics and competitive dynamics. Successfully launched approximately 35 products and servi...
Ideal Companies: Altice USA, Spectrum, Charter, Verizon
Tags for this Online Resume: Pricing, Planning, Video, Team Lead, Management, Architect, Beta Testing, Brand Management, broadband, Market Research, product management, Product Development, Product Marketing, Product
Business Analyst | Marketing Strategist | Research Analyst - 20 Years of Experience - Near 27615
Opportunity to use the full depth and breadth of my experience including positioning and branding, demand creation/lead generation, channel management, and customer relationship management (CRM). Use analytics from qualitative and quantitative research to solve business problems and provide an outstanding customer experience (CX).
Ideal Companies: Mid-sized company who are looking for a full-stack marketer to make a dramatic positive impact on their business.
Tags for this Online Resume: Consulting, e-Commerce, Banking Industry, Customer Relationship Management, Management, Public Relations, Research, Health Insurance, Insurance, marketing strategy, content strategy, research analyst, integrated marketing, voice of the customer, VOC, customer experience, CX, big data, IoT, artificial intelligence, natural language processing, qualitative research, quantitative research, consumer insights, manufacturing, energy, digital marketing, pharmaceuticals, consumer packaged goods, transportation, heavy equipment, paper, utilities
Global Business & Operations Manager - 12+ Years of Experience - Near 27519
Professional Summary: To successfully build and continue delivering strategic roadmaps that assist internal organizational leaders and staff in reimagining their business through digital transformation. To assist leaders in the visualization and collaboration of business concepts, strategic alignment, and transformation of the organizational objectives through effective and consistent (OCM) change management practices acros...
Ideal Companies: Tele-Flex, CDK Global, Tesla
Tags for this Online Resume: SAP, S4 HANA, Digital Transformation, OTC (Order to Cash), Leadership, Governance, Global Solution Consultant, Business Process Leader, Sales & Distribution Lead, Global Process Owner, Engagement Manager, Relationship Manager, Transformational Leader, Warehouse Management, Supply Chain Strategist, Order Fulfillment, Customer Experience Manager
Database Administrator
Summary * Accomplished IT professional offering 20 years of strong hands-on experience in all phases of SDLC. In depth knowledge and experience in enterprise architecture, design, development, resource planning, execution and implementation of large, highly complex, mission-critical, distributed, highly available, multi-threaded, customer facing web-based, e-commerce, and N-tier distributed systems. * Provided technical lea...
Tags for this Online Resume: Desktop Computer, e-Commerce, Hibernate, Legacy, Management, Microsoft, Microsoft Office, Spring, Web, Web Applications
Customer Service Manager
Tags for this Online Resume: Advertising, Recruiting, Inside Sales, Marketing Strategy, Sales, Management, Marketing Management, Quality Assurance, Receivables, SAP
Customer Service Manager
Tags for this Online Resume: Advertising, Recruiting, Inside Sales, Marketing Strategy, Sales, Management, Marketing Management, Quality Assurance, Receivables, SAP
Featured Profile
Customer Service Manager - 9 Years of Experience - Near 37211
I love to win but mostly I love a TEAM winning! I have served in several leadership roles in Retail Operations Management and Customer Service which have all shown improvement due to my hard work, tenacity and building powerful and effective teams. I am an approachable leader who provides structure, articulates clear instruction and policies, and rewards success while coaching other team members to help strengthen their ski...
Ideal Companies: tractor supply , nissan, Mars, Asurion
Tags for this Online Resume:
CRM, Nashville, TN, Augusta, GA, Birmingham, AL., Retail Operations, Customer Service, Experienced, Retail, Sales, Customer Relationship Management
Featured Profile
Sales Leader with 14 years of Experience - Phoenix, Arizona
Areas of Expertise: * Market Research & Analysis * Revenue & Client Maximization * Pre-Sales & Post-Sales Support * Stakeholder Communication * Client Satisfaction & Retention * Web Development Strategies * Customer Experience Management * Product & Services Management * Quality Assurance & Control * Relationship Management * Team Building & Leadership * Recruitment & Selection
Tags for this Online Resume:
Compensation, Equity, Pathway, Pricing, Sales, Sales Training, Services, Training, Management, Support, Regional Sales Manager
Customer Service Manager
Tags for this Online Resume:
Metrics, Call Center, Computer Telephony Integration (CTI), Integrate, Interactive Voice Response, Telephony, Quality, Leadership, Services, Statistics
Featured Profile
Successful Senior Executive who is a proven leader with a history of exceeding expectations.
I am an experienced Senior Executive who is comfortable working and leading in any environment. My entrepreneurial spirit and my trailblazing experience have allowed me to exceed expectations and results throughout my career. My last three job positions did not exist before I was hired into them. I want to work in an organization where I can be an IMPACT player by helping the team and the company to be successful.
Tags for this Online Resume:
Management, Telecommunications, Sales, Acquisitions, Advertising, Business Development, Messaging, Multimedia, Social Media, Marketing, Manufacturing, eCommerce, Public Relations
Customer Service Manager - 9 Years of Experience - Near 37211
I love to win but mostly I love a TEAM winning! I have served in several leadership roles in Retail Operations Management and Customer Service which have all shown improvement due to my hard work, tenacity and building powerful and effective teams. I am an approachable leader who provides structure, articulates clear instruction and policies, and rewards success while coaching other team members to help strengthen their ski...
Ideal Companies: tractor supply , nissan, Mars, Asurion
Tags for this Online Resume: CRM, Nashville, TN, Augusta, GA, Birmingham, AL., Retail Operations, Customer Service, Experienced, Retail, Sales, Customer Relationship Management
Sales Leader with 14 years of Experience - Phoenix, Arizona
Areas of Expertise: * Market Research & Analysis * Revenue & Client Maximization * Pre-Sales & Post-Sales Support * Stakeholder Communication * Client Satisfaction & Retention * Web Development Strategies * Customer Experience Management * Product & Services Management * Quality Assurance & Control * Relationship Management * Team Building & Leadership * Recruitment & Selection
Tags for this Online Resume: Compensation, Equity, Pathway, Pricing, Sales, Sales Training, Services, Training, Management, Support, Regional Sales Manager
Successful Senior Executive who is a proven leader with a history of exceeding expectations.
I am an experienced Senior Executive who is comfortable working and leading in any environment. My entrepreneurial spirit and my trailblazing experience have allowed me to exceed expectations and results throughout my career. My last three job positions did not exist before I was hired into them. I want to work in an organization where I can be an IMPACT player by helping the team and the company to be successful.
Tags for this Online Resume: Management, Telecommunications, Sales, Acquisitions, Advertising, Business Development, Messaging, Multimedia, Social Media, Marketing, Manufacturing, eCommerce, Public Relations
