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Online Resumes with "Customer experience "



Featured Profile

Director of Excellence for People, Processes and Profitability

Consummate leader with 6 years experience of directing cross-functional teams and 5 years experience in education management. DEMONSTRATED ability of driving CONCEPT-TO-REALITY innovation for multifaceted issues, resulting in ENHANCED OPERATIONAL PROCESSES, ENRICHED EMPLOYEE PERFORMANCE and MAXIMIZED CUSTOMER EXPERIENCE.

Ideal Companies: A company with unparalleled commitment to maximizing customer satisfaction by continuous process improvement and employee development.

Tags for this Online Resume: LEAN , Goal-Oriented, Engagment, Health, RFP, ProjectManagement, RiskManagement, Quality, Operations, Training, Development, Relationships, Director, Culture, Leadership, Motivation, Engagement, Sales, Recruiting, Change, Budget, Reengineering, Capacity, Negotiations, Performance, ResourceManagement, Profit, Strategic, Safety, Vendor, Analysis, Divisional, Materials, Productivity, Master's, Arizona

Featured Profile

Web Developer - 2 Years of Experience - Dallas

Experienced JavaScript developer familiar with MEAN Stack (MongoDB, Express, AngularJS, and Node). Professionally made web components using HTML templating languages like Handlebars and Polymer Web Components. Seeking position as full stack, front-end, or back-end developer!

Ideal Companies: Google, IBM, Microsoft, Apple

Tags for this Online Resume: JavaScript, Node, MongoDb, HTML, SQL Server, jQuery, C, Adobe, AngularJS, API, Application Program Interface, Autodesk, C# Programming Language, C++ Programming Language, Extensible Markup Language (XML)

Featured Profile

Business Analyst

Define IT processes and systems that enhance customer experiences. Lead teams that deploy and improve quality processes. Enthusiastic about understanding customer and user requirements for IT systems, designing and deploying systems to fill those requirements. Collaborate effectively with remote and off-shore development teams as well as contract consultants. Utilize IT systems to improve efficiency and effectiveness of bus...

Ideal Companies: Koch Industries, Spirit Areosystems, Broadcom Limited, Seagate Technology

Tags for this Online Resume: business requirements, project management

Program Manager - 20 Years of Experience - Near 05452

Ambitious and energetic Program Manager driven by market trends and customer experience. Extensive experience in project planning, product strategy, and business development. Demonstrated success in building productive customer relations, growing profitability, implementing new products, and budgeting. Strong cross-functional leadership and ability to create strong team spirit. Excellent communication, negotiation, facilita...

Tags for this Online Resume: Program Management, Client Relationship, Team Leadership, Process Improvement, Vermont, Customer Service Excellence, Product Perfomance, Problem Resolution, Account Manager, Automotive, Behavioral Health, Consulting, Consumer Lending, Consumer Products, Distribution, Documentation

Operations Manager - 20 Years of Experience

I am looking for innovative companies that are using exceptional customer experience as a strategy to set themselves apart from the competition. • Companies that are frustrated that they are not servicing their customer’s needs in a satisfactory matter • Confused that job production status is always a question. • Concerned with cash flow issues because orders are not being fulfilled. • Nervous that staff is not being ut...

Tags for this Online Resume: Project Management

Featured Profile

Seasoned BI Data Analysis Manager and Consultant

Multi-dimensional Executive with 25+ years of industry leading experience across top-tier companies within a broad spectrum of industries, specializing in the analysis of large, complex data sets for conversion into information/insights that drive business decisions. Resourceful Technical Business Analyst and Business Intelligence Data Analyst seeking to leverage a technical and business background into a Manager/Vice Presi...

Ideal Companies: Google, Capital One, Citibank, Wells Fargo, Bank of America, Sabre

Tags for this Online Resume: Technical BA, Data Analysis, SQL, SAS, Data Warehousing, Teradata, Tableau, Consulting, Bloomberg, Customer Relationship Management

Featured Profile

Seasoned Assitant Vice President - 15 Years of Experience

Seasoned AVP dedicated to bring organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue

Ideal Companies: Adobe, Apple, Microsoft, Oracle, Hewlett Packard, Yahoo, Google, IBM, Symantec, Facebook, Amazon.com INC, Dell Inc, General Electric, Raytheon, US Bank, Merrill Lynch, Deloitte, PNC Bank, Charles Schwab, Capital One, JP Morgan, Chase, Bank of America, Fidelity Investments, HSBC Bank, American Express

Tags for this Online Resume: Project Management, Project Planning, Project Development, Customer Relations Specialist, Process Improvement, Quality Assurance, Quality Control, Results-Oriented, Risk Management, Human Resources Management, Performance Measurement, Startups, Turnarounds, Cost Reduction Strategies, Strategic Planning, Workflow Planning, Finance Background, Financing, Employee Relations, Sales, Leadership, Natural Leader, Delegation, River Forest, Illinois, 60305, Vice President, Assistant Vice President, VP, AVP, Chicago, Oak Park, Business Development, Performance optimization, New Business Development, Budgeting, Finance, Corporate administration, World class organization, Crisis management, Organizational Leadership, Profitability improvement, Multi-site operations, Joint Ventures, Alliances, Consensus building, Consensus Teaming, Decision-Making, Benchmarking, Best Practices

Featured Profile

Multifaceted leader with over 20 years of experience in Program Management and Customer Experience programs.

Multifaceted leader and innovator with over 20 years of experience enhancing both the employee and client experience with proven record of impacts in the financial services industry spanning strategic initiatives,program management, process improvements, and enhancements to training endeavors and employee engagement.Six Sigma Green Belt and proficient in analyzing analytics and providing strategic programs to improve compan...

Ideal Companies: The Hartford Insurance Company, Travelers Insurance Company, Accenture, Wells Fargo, Citizens Bank

Tags for this Online Resume: Six Sigma, Change Management, Analytics, Customer Experience, Training, Program Management, Financial, Consumer Lending

Featured Profile

STRATEGIC COMMUNICATIONS LEADER. Connecting people to each other and to opportunities in higher education.

To help institutions meet enrollment and retention goals and to help students attain the best fit for their education.

Ideal Companies: ETS, ACT, Agile Education Marketing, Stamats

Director - 20 Years of Experience - Near 85249

SUMMARY Entrepreneurial senior leader with extensive experience growing organizations and managing contact center operations in customer service, higher education, sales, web chat, technical support, workforce management, collections, and shared services. Results-oriented and collaborative leader with experience in leveraging operational resources - people, process, technology, business partners - to improve operational eff...

Tags for this Online Resume: Management, Sales, Support, Web, Leadership, Coaching, Leadership Development, Call Center, Contact Center, Phoenix, Customer Service, Customer Experience, Sales Management, Inside Sales, Technical Support, Zendesk, MS Office, Avaya CMS, Workforce Management, Live Chat, Six Sigma

Sales Representative - 13 Years of Experience - Near 10003

Summary: Sales and marketing professional providing excellent communication and negotiation skills Visual Images, New York, NY 6/13 - Present Sales Manager / Patient Director * Liaison between Doctor and patient at an upscale optometry * Point of Contact for all lens vendors (vendors include ABB, CIBA, Unilens, Cooper Vision, Bausch and Lomb, Vistakon and private specialty lens companies) * Track purchases and maintain accu...

Tags for this Online Resume: Pricing, Sales, Advertising, Publishing, Marketing Management, Microsoft Excel, Microsoft Office, Microsoft Outlook

Featured Profile

District Manager - 25 Years Experience - California

Dynamic Retail District Manager with more than 25 years sales management experience. Demonstrated expertise in value retail, grocery and hardware merchandising. Proven experience improving logistics and transportation, distribution flow and procurement operations. Skilled at managing Fortune 200 company operations and building high volume retail stores and districts. Solid experience managing P&L and reaching aggressive re...

Ideal Companies: Dollar General, Public Storage, Dick's Sporting Goods, Hobby Lobby, Amazon, Grainger, EcoLab, ADP,

Tags for this Online Resume: District Sales Manager, Account / Territory Management, Branding, Loss Prevention, Profit/Loss, Payroll, Reporting, Multi-Site Operations, Succession Planning, Operations Management, Talent Acquisition, Safety, Team Leadership, Motivation, Bench Strength, Shrinkage Control, New Store Openings, Training / Development, Pricing, Vendor Management, Distribution Centers, Scheduling, Performance Management, Investigations, Customer Service, Retail Sales, Business Development, Communications, Vendor Relations