Description
Ambitious and energetic Program Manager driven by market trends and customer experience. Extensive experience in project planning, product strategy, and business development. Demonstrated success in building productive customer relations, growing profitability, implementing new products, and budgeting. Strong cross-functional leadership and ability to create strong team spirit. Excellent communication, negotiation, facilitation and consensus building skills.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Mba Healthgroup | Client Support Team Lead It Support Specialist | 1/2011 - 1/2016 |
| Chittenden County Supervisory Union | Substitute Teacher | 1/2009 - 1/2011 |
| Resolution Inc. | Client Services Account Manager, Customer Care Center | 1/2003 - 1/2008 |
| Premera Blue Cross | Product Manager, Product Strategy & Development | 1/1996 - 1/2001 |
Accomplishments
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