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Online Resumes with "Customer Support Organization"
Customer Service Zealot
I am looking for a position to either initiate or refine a customer driven organization that understands that customer retention is a cost effective way of growing their business while reducing their costs. I am looking to put my knowledge of customer service, technical support, project management, training and human resources to help an organization exceed its goals.
Ideal Companies: Samller company needing to institute and refine their customer service tactics and strategies.
Tags for this Online Resume: Customer Service, Budgets, Training, Human Resources, Key Performance Indicators, Vendor Relationships, Staffing, Accounting, Contract Negotiation
Technical Recruiter/Sourcer with a Software Engineering background
I have a strong educational background in business as well as extensive experience as a software developer. As a technical recruiter and sourcer, I am utilizing my skills in project management, problem solving, customer support, organization, and communication to closely match a prospective candidate with the given requirements. My expertise as a recruiter is in finding candidates to fill positions in software development...
Network System Administrator
� Networking environment, administrating MS WINDOWS NT 3.51, 4.0, Windows 2000 Professional, 2000 Server, Advanced server 2000 and Windows 2003 server, and Windows XP Professional.
Ideal Companies: Cisco over seas(middle east UAE), Cheveron, Shell(Middle East UAE/Qatar)
Engineering Manager - 20 Years of Experience - Near 03053
Solutions Engineering and Business Development in high-tech customer support organization. Contribute tangible business growth to organization and personal growth to position of VP of Customer support
Tags for this Online Resume: Business, Customer support, Remote Team, Field Engineer, Capital Equipment, Customer satisfaction, Budget, Service Operation
Director - 20 Years of Experience - Near 20878
Results driven customer solutions executive with experience leading large-scale eCommerce projects and support. Accomplished in software engineering, enterprise platform management, project management, and collaborating effectively with stakeholders and clients. Proven leadership and ability to develop highly effective and measurable strategies to drive revenue growth, build successful teams, and increase customer support.
Ideal Companies: Microsoft, Google, eTrade, Amazon
Tags for this Online Resume: Washington DC, Director, Customer Support, Linux, Customer Advocate
Customer Service Manager
SUMMARY Dynamic Customer Services and Support Manager with extensive International and US experience. Proven record of achievement in growing sales and improving profitability of Professional Services and Customer Support Organizations (including Call Centers) through innovative new business development, strategic partnering, product management and sustained customer satisfaction. Creative and effective strategist skilled a...
Tags for this Online Resume: Call Center, Services, Integrate, Management, Motorola, Pricing, Project Management, Project Management Office, Security, Support
Local Government - 7 Years of Experience - Near 27615
Areas of Expertise Lean Process Improvement ( Financial & Business Operations ( Start-Up Operations ( Customer Fulfillment ( Client Relations & Public Relations (Organizational Development ( Project Management ( Business Strategy (Supply Chain Management( & Contributions Managed various fulfillment operations within Customer Support Organization in the Washington Metropolitan Trading Area (AR Asset Maintenance Commissions B...
Tags for this Online Resume: Project Management, Project Manager, Assessments, Audit, Customer Relationship Management, Integrate, Management, Statistics, A SERIES, Strategic, Performance Management
Manager - 10 Years of Experience - Near 77539
Professional Summary Accomplished Call Center Manager with proven success in leading a large customer support organization and successful call center of 80-125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to ans...
Tags for this Online Resume: Scheduling, Security, Services, Support, Technical Support, Call Center, Documentation, Management, Payroll, management, manager, metrics
Manager - 20 Years of Experience - Near 94022
Ideal job would be helping a small, energetic startup by sharing my experience in early-stage tech companies and how to avoid the mistakes typically repeated.
Ideal Companies: Amazon
Tags for this Online Resume: SAP, IBM, Microsoft, Network Attach Storage, System engineering, Engineering, Operating System Kernel, Unix, Diagnostics, Oracle, software
Customer Service Manager - 7 Years of Experience - Near 30277
SUMMARY Senior leader with a proven track record of building and improving customer support operations. Proven abilities in planning, development and implementation of myriad functions within call centers and customer support organizations. Extensive experience in working with senior leadership to build strategies, operational analysis and metrics that maximize customer satisfaction/promotors, profits and shareholder value....
Tags for this Online Resume: Leadership, Training, Call Center, Multimedia, Retail, Sales, Sales Training, Wholesale, Scheduling, Change Management, Process Development, Process Implementation, Customer Service, Hiring/on-boarding, Terminations, Senior Leadership
Manager
Tags for this Online Resume: Sales, Business Development, Business Development Manager, Networking, Procurement, SalesForce, Training, Management, Change Management, Customer Service
System Engineer
Ideal Companies: apple, hp, tesla
Tags for this Online Resume: Documentation, Test, Test Plans, Connectivity, Database, Engineering, Local Area Network, Procurement, IBM, Interactive Voice Response
