CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "Customer Service Training"

The "Fixer" & "Promoter"

I am always looking for a new solution to a problem. Other ways to achieve. Reasons why something did or did not work. I don't leave any stone unturned.

Ideal Companies: Peet's Coffee...a great product and what is perceived as a great working environment. Merck Pharmaceuticals is the end all be all in employee training programs. I believe that Merck Pharmaceuticals would be a culture where my sales & marketing background would shine.

Tags for this Online Resume: sales, marketing, business development, account executive, analysis

Service Engineer

problem solving and organizational skills directed towards customer service and training. Dependable and self motivated

Ideal Companies: Florida water district

Tags for this Online Resume: Training, Surveyor, Civil Engineer, Construction Inspection, Environmental Engineer-

Exceptional Customer Support

Experienced Sales Professional with more than 25 years of experience in Sales,Customer service and Training.

Ideal Companies: office

Tags for this Online Resume: Customer Support

The Ron Burgundy of Administration

Ambitious college graduate with excellent verbal, written, and communication skills, seeking a position in a reputable company offering the potential for growth.

Ideal Companies: Established companies that offer the potential to grow.

Tags for this Online Resume: Executive Assistant, Administrative Assistant, Human Resources

Grounded yet Creative Visionary

I am a Diplomatic leader, who is Highly motivated, goal-orientated, problem solver. While keeping a company conscious, and customer focused drive to succeed. Introspective, Spontaneous, Agreeable, and Composed I'm an articulate person with good Communication Skills and a Collaborative work style. What I want out of work:To dream big and to foster my creativity and knack for innovation. My colleagues think of me as:A crea...

Ideal Companies: Mr.Handyman, Sears, Impact Solutions, DIMENSIONTEL, LLC, National Energy Services, Cintas Corporation, Patterson Companies, Inc., CCL Tube, Inc.

Tags for this Online Resume: Repair, Hands-on, Mechanically inclined, Creative ability, Install, Maintain

Receptionist

Energetic, professional and efficient. Good attitude, I take direction well but I am also a go getter. I am resourceful, loyal and hard working.

Ideal Companies: Dolce & Gabana, Mitsubishi

Top Notch Customer Service Leader

Dedicated to mentoring, developing and leading team members to realizing their full potential. Build strong relationships with team members which fosters a cohesive work environment.

Ideal Companies: anything

Tags for this Online Resume: Mentoring, Developing, Training, Leadership, Management

Executive Chef

Ideal Companies: KENT HOY 3172 Doctors Crossing CHARLOTTESVILLE, VA. 22911 kenthoy@hotmail.com HM: 434-973-4094 CL: 434-996-8947, Objective: TO ASSIST AND MAINTAIN A CREATIVE CAREER IN THE SERVICE AND HOSPITAITY INDUSTRY WHERE I AM ABLE TO SHARE MY STRONG ORGANIZATIONAL AND INTERPERSONAL SKILLS., Qualifications: 20 Years Management, Customer Service Training, P&L, P.O.S. Operations, Payroll, Ordering & Purchasing, Maintaining Inventories, MS Windows, DOS, Retail Sales, Marketing, Accounting, Photography, 10 Years C.P.R. Training, A.D.A Training, Training in the 21st. Century Leadership Management Program., Work History:*4/08 to 6/08 * Executive Chef [Contract] for* Aramark *at, Shenandoah National Forest Luray, Va., *The Kroger Company *01/06 to 4/08 *Managing Chef /Charlottesville, Va. 22911, Responsible for Customer service in all facets of the retail market and preparing Gourmet meals in a display of varied recipes of hot and cold carry out and catering services. Daily preparation of company spec hot meals, salads, desserts and ready to serve items hand prepared with my culinary skills. Managed the training and education of not less than 15 team members of the proper food preparation, handling, and holding procedures. To provide the ultimate shopping experience with a certified Chef and consult in cooking techniques. Help in suggestive sales to increase sales for the company, promote the purchase of items that are needed to complete meals, parties, and special events especially the holidays. At present the store is an A volume retail store with upward sales approx. at 4.2 million monthly. Managing over all operations as a salaried manager at any time seen necessary in the absence of the GM or any Co-manager. At all times protect the assets of the store not limiting it to the merchandise yet also all team members. Keeping with policies and guild-lines of the Health Dept., State Agriculture and Proctor & Gamble Corp., *Holiday Inn /Damon’s *03/05 to 01/06 *F & B Director / Executive Chef Charlottesville, a, Responsible for Guest Satisfaction and Customer service for a Holiday Inn with a franchise of a Damon’s Rib restaurant and Sports bar, connected to Holiday Inn. Duties included F&B Director yet also Executive Chef for both outlets. Manage and train not less than 20 + team service staff, 10 + culinary team members, and also 4 Dept. Managers. Assisted with AM, Breakfast menu, room service, lunch and dinner menus and also a full service sports bar open weekly till mid-night. Oversee all catering services provided by the Holiday Inns meeting and banquet rooms and off-site catering events. Work 1 M.O.D. shift per month. Maintain weekly labor, weekly culinary schedules, P&L, F&B reports and monthly Dept. manager’s schedules. On-line weekly ordering for food in all outlets except for the daily purchases of beer and alcohol for a large Sports Bar, with the shared seating for restaurant and bar there is approx. 300 seats, plus a P.D.R of additional seating of 45. The gross volume revenue in all F&B outlets was an approx. 1 million monthly; some of the revenue was pending on how many U.V.A. home and televised games of various sporting events occurred, ., *The Downtown Grille*04/03 to 03/05 *Working Chef / Chefs de partie / Charlottesville, Va., Responsible for maintaining a position of a Station Chef. In a full service Restaurant with seating of 125 plus a P.D.R. with 50 seating with a full service lounge. The restaurant Specialized in Steak and Seafood in a Fine Dining atmosphere with an Award Winning Wine selection with white linen tables in an open air kitchen presentation. In daily production I would prep a variety of hand cut steaks, Ahi grade tuna, fresh salmon, fresh Main lobsters, in house desserts, and in house made dressings for an exclusive PM menu. I assisted 8 station Chefs at any station during the open hours of operation during a 7 day work week. Conducted daily ordering of produce, seafood, and poultry and on line ordering of all prime beef. Worked a daily and a nightly rotation of cleaning schedules, 5 night’s weekly assisted dinner specials for a 4 pm line-up and a 5pm opening. Presentation line-ups where crucial with front of the house service team, food runners, and floor Managers to increase revenue and minimize waste. Assisted in the introduction of a stream line catering menu to capture all possible markets of the C-Ville clientele that generated 3 to 5 extra events to increase the gross average at the Grille yearly sales where approx. 5.5 million dollars., *Double Tree Hotel *02/00 to 04/03 * Executive Chef /Charlottesville, Va. 22901, Responsible to guarantee the Guests receive at all times the S.T.A.R. welcome of a smile and a warm D.T. cookie upon arrival, and to help increase their return plans for a vacation or a business trip to boost the Hotels sales and increase overall revenue. Revised and introduced a new menu in all outlets of a full service Hotel with 300 rooms, room service, a lounge and the largest banquet facility active in C-Ville. Daily management of all food preparation techniques for all culinary presentations and product testing for the new menus to understand the local market. Created cross usage of combined food items on all menus to reduce waste and maintain a profit which helped in reducing all food inventories and increased capital. Directed daily in the proper sanitation of all culinary work areas and the proper food handling and storage of daily items to be served in all outlets. Provided creative elegant culinary presentations to all service and catering functions. Other duties included training all team members of service and culinary staff ethnic Practices and Principals of Professional, Service in the Hospitality Industry. Assisted catering Managers in tasting, for Weddings, Banquets and future events to maintain budgets and increase sales. Managing at any given M.O.D. shift set fourth by the G.M. Oversee the monthly inventories. Present weekly schedules for not less than 25 culinary team members, 8 utility team members, and 1 full time purchasing agent. Also stayed active in all community events to continue the growth and future of the Hotel. And always generated a Will Do! Want To! Can Do! Attitude to ensure a positive work environment at all times., *Other work: Bonn Apetit Restaurant *09/97 to 02/00 *Chef / Partner Birmingham, Al., Double Tree Hotels *04/87 to 12/96 *Executive Chef / Atlanta Ga. 30141, Holidome/Holiday Inn *12/84 to 1/87 *1st Chef / Nashville, Tn., *Education: Crestview High School *77/78 / Crestview, Fl. H.S. Diploma, New England Culinary Institute *78/83 / Montpelier, Vt. Bachelors, KENT HOY 3172 Doctors Crossing CHARLOTTESVILLE, VA. 22911 kenthoy@hotmail.com HM: 434-973-4094 CL: 434-996-8947, Objective: TO ASSIST AND MAINTAIN A CREATIVE CAREER IN THE SERVICE AND HOSPITAITY INDUSTRY WHERE I AM ABLE TO SHARE MY STRONG ORGANIZATIONAL AND INTERPERSONAL SKILLS., Qualifications: 20 Years Management, Customer Service Training, P&L, P.O.S. Operations, Payroll, Ordering & Purchasing, Maintaining Inventories, MS Windows, DOS, Retail Sales, Marketing, Accounting, Photography, 10 Years C.P.R. Training, A.D.A Training, Training in the 21st. Century Leadership Management Program., Work History:*4/08 to 6/08 * Executive Chef [Contract] for* Aramark *at, Shenandoah National Forest Luray, Va., *The Kroger Company *01/06 to 4/08 *Managing Chef /Charlottesville, Va. 22911, Responsible for Customer service in all facets of the retail market and preparing Gourmet meals in a display of varied recipes of hot and cold carry out and catering services. Daily preparation of company spec hot meals, salads, desserts and ready to serve items hand prepared with my culinary skills. Managed the training and education of not less than 15 team members of the proper food preparation, handling, and holding procedures. To provide the ultimate shopping experience with a certified Chef and consult in cooking techniques. Help in suggestive sales to increase sales for the company, promote the purchase of items that are needed to complete meals, parties, and special events especially the holidays. At present the store is an A volume retail store with upward sales approx. at 4.2 million monthly. Managing over all operations as a salaried manager at any time seen necessary in the absence of the GM or any Co-manager. At all times protect the assets of the store not limiting it to the merchandise yet also all team members. Keeping with policies and guild-lines of the Health Dept., State Agriculture and Proctor & Gamble Corp., *Holiday Inn /Damon’s *03/05 to 01/06 *F & B Director / Executive Chef Charlottesville, a, Responsible for Guest Satisfaction and Customer service for a Holiday Inn with a franchise of a Damon’s Rib restaurant and Sports bar, connected to Holiday Inn. Duties included F&B Director yet also Executive Chef for both outlets. Manage and train not less than 20 + team service staff, 10 + culinary team members, and also 4 Dept. Managers. Assisted with AM, Breakfast menu, room service, lunch and dinner menus and also a full service sports bar open weekly till mid-night. Oversee all catering services provided by the Holiday Inns meeting and banquet rooms and off-site catering events. Work 1 M.O.D. shift per month. Maintain weekly labor, weekly culinary schedules, P&L, F&B reports and monthly Dept. manager’s schedules. On-line weekly ordering for food in all outlets except for the daily purchases of beer and alcohol for a large Sports Bar, with the shared seating for restaurant and bar there is approx. 300 seats, plus a P.D.R of additional seating of 45. The gross volume revenue in all F&B outlets was an approx. 1 million monthly; some of the revenue was pending on how many U.V.A. home and televised games of various sporting events occurred, ., *The Downtown Grille*04/03 to 03/05 *Working Chef / Chefs de partie / Charlottesville, Va., Responsible for maintaining a position of a Station Chef. In a full service Restaurant with seating of 125 plus a P.D.R. with 50 seating with a full service lounge. The restaurant Specialized in Steak and Seafood in a Fine Dining atmosphere with an Award Winning Wine selection with white linen tables in an open air kitchen presentation. In daily production I would prep a variety of hand cut steaks, Ahi grade tuna, fresh salmon, fresh Main lobsters, in house desserts, and in house made dressings for an exclusive PM menu. I assisted 8 station Chefs at any station during the open hours of operation during a 7 day work week. Conducted daily ordering of produce, seafood, and poultry and on line ordering of all prime beef. Worked a daily and a nightly rotation of cleaning schedules, 5 night’s weekly assisted dinner specials for a 4 pm line-up and a 5pm opening. Presentation line-ups where crucial with front of the house service team, food runners, and floor Managers to increase revenue and minimize waste. Assisted in the introduction of a stream line catering menu to capture all possible markets of the C-Ville clientele that generated 3 to 5 extra events to increase the gross average at the Grille yearly sales where approx. 5.5 million dollars., *Double Tree Hotel *02/00 to 04/03 * Executive Chef /Charlottesville, Va. 22901, Responsible to guarantee the Guests receive at all times the S.T.A.R. welcome of a smile and a warm D.T. cookie upon arrival, and to help increase their return plans for a vacation or a business trip to boost the Hotels sales and increase overall revenue. Revised and introduced a new menu in all outlets of a full service Hotel with 300 rooms, room service, a lounge and the largest banquet facility active in C-Ville. Daily management of all food preparation techniques for all culinary presentations and product testing for the new menus to understand the local market. Created cross usage of combined food items on all menus to reduce waste and maintain a profit which helped in reducing all food inventories and increased capital. Directed daily in the proper sanitation of all culinary work areas and the proper food handling and storage of daily items to be served in all outlets. Provided creative elegant culinary presentations to all service and catering functions. Other duties included training all team members of service and culinary staff ethnic Practices and Principals of Professional, Service in the Hospitality Industry. Assisted catering Managers in tasting, for Weddings, Banquets and future events to maintain budgets and increase sales. Managing at any given M.O.D. shift set fourth by the G.M. Oversee the monthly inventories. Present weekly schedules for not less than 25 culinary team members, 8 utility team members, and 1 full time purchasing agent. Also stayed active in all community events to continue the growth and future of the Hotel. And always generated a Will Do! Want To! Can Do! Attitude to ensure a positive work environment at all times., *Other work: Bonn Apetit Restaurant *09/97 to 02/00 *Chef / Partner Birmingham, Al., Double Tree Hotels *04/87 to 12/96 *Executive Chef / Atlanta Ga. 30141, Holidome/Holiday Inn *12/84 to 1/87 *1st Chef / Nashville, Tn., *Education: Crestview High School *77/78 / Crestview, Fl. H.S. Diploma, New England Culinary Institute *78/83 / Montpelier, Vt. Bachelors

Experienced, Customer-Service Manager

I am an energetic team-player with excellent interpersonal skills who takes great pride in his work. The fast-paced restaurant lifestyle has prepared me with administrative, communication and team-building skills needed in a day-to-day operation. I believe that my hard work and experience in both the front-of-house and back-of-house operations in restaurants make me a valuable and ready resource.

Ideal Companies: Sysco, US Foodservice, Pepsi, Coca Cola

Tags for this Online Resume: Management, Account, Sales, Food, Beverage

Customer Care (Service) Call Center Representative

A CUSTOMER CARE/CALL CENTER Representative position requiring my extensive experience as a problem solver with excellent public relations skills and an ongoing commitment to professionalism, customer satisfaction, account retention, improving departmental efficiencies and advancement ability.

Ideal Companies: To work for any company, though do not wish to work as in Sales (Sales Consultant-OK).

Tags for this Online Resume: Deal direct with the customer and difficult customers., problem solver, commitment to professionalism, customer satisfaction and account retention, multi-task, work independently and successfully, "can do" attitude, assure the best possible service to the customer, adapt quickly to change, strong focus on accuracy and attention to detail

Dynamic Entreprenuer Human Resource Professional

To be hired into a position where my experiences, skills, training, and education can assist an organization achieve their strategic goals and objectives.

Ideal Companies: To be hired as Human Resource professional and have a positive impact on the organization from day one of employment.