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Online Resumes with "Customer Escalations"



4 yrs Technical Manager Skill

Technical Manager Skill • At least 4 years of experience managing a technical team • At least 4 years of experience Project assisting and managing a technical team • At least 4 years of experience managing customer escalations • At least 4 years of experience using ITIL foundations in everyday work • At least 4 years of experience Application Support, IT Infrastructure/network design/engineering/operations, IT Project/Progr...

Tags for this Online Resume: Process improvement, Process manager, AGILE, Buiness Analysis, SDLC, Yellow belt six sigma

Featured Profile

Cosmetics Manager

Customer Service/Academic Manager with the ability to lead and motivate others. Extensive sales and administrative experience. I have a passion for education and helping students and I would like to pursue a career within the education industry.

Ideal Companies: George Mason University, Booz Allen Hamilton, Northern VA Community College.

Tags for this Online Resume: education, customer service, sales consultant, cosmetics, manager, veteran

Program Manager - 15 years experience -

I am a results proven Program Manager at with nearly 15 years of Program Management experience. I also have ten years of engineering design experience in PC Graphics and Server design. Currently, I manage complex multi-year programs with a multi-million dollar budget supervising resources spread across the globe and launch products on schedule and below budget. As a Program Manager, my responsibilities include oversight f...

Featured Profile

VP Business Operations / Project Management

I am a functionally diverse and experienced leader affecting immediate and sustainable change in Business Processes and results through superior leadership and communication skills . Having been a Controller, Sales Director and VP of Project Management and Quality Organizations, my experiences and background are all readily transferrable.

Ideal Companies: Open

Tags for this Online Resume: Project Management, Business Operations, Process Improvement, Vice President, Leadership, Effective

Phillip Truong

Retail and online store manager, in this capacity, I have acquired a vast amount of management experience in all retail business. From: ? Manages staff of Museum Store sales personnel�s, buyers, key holders, and Merchandise managers. ? Acts as chief buyer/buying supervisor and merchandiser for the Museum Store; interfaces with venders, manufacturer�s representatives and other retail-related personnel. ? Interviews, hires an...

Ideal Companies: Company, where I would able to work and making decision on my own, and I would able to utilize fully of my skill, experience and offer an opportunity for continue professional growth.

Tags for this Online Resume: management, real estates, banking, international business, regional manager, multi unit management, hotel general manager, loan management

Featured Profile

Organizational Development Professional

To be a part of an organization that looking for an accomplished leader with a professional track record of developing staff. To be fiercely dedicated to providing a world-class experience for customer and stakeholders while delivering the highest possible return for owners and investors.

Ideal Companies: Nike, Marriott, Holiday Inn, Abbott

Tags for this Online Resume: Customer Service Professional, Organization Development Specialist, Best Practices, Evaluate, Green Belt, Honeywell, Information Technology, Services, Social Media, Training

Project Managers - 10 Years of Experience - Near 15237

MARK M. RETTER, JR. 127 Link Ave, Pittsburgh, Pennsylvania 15237 Phone 412-759-5908 Email mretter1@yahoo.com Summary Innovative telecommunications network manager with extensive experience at AT&T managing global network facilities. Created improvement in network maintenance results by decreasing average restore time from 240 minutes to 120 minutes. Using organizational design, and team building, trained and motivated...

Tags for this Online Resume: Integrate, Services, Troubleshooting, Management, AT&T, Billing, Call Center, Frame Relay

Featured Profile

Director - 20 Years of Experience - Near 20878

Results driven customer solutions executive with experience leading large-scale eCommerce projects and support. Accomplished in software engineering, enterprise platform management, project management, and collaborating effectively with stakeholders and clients. Proven leadership and ability to develop highly effective and measurable strategies to drive revenue growth, build successful teams, and increase customer support.

Ideal Companies: Microsoft, Google, eTrade, Amazon

Tags for this Online Resume: Washington DC, Director, Customer Support, Linux, Customer Advocate

Featured Profile

Vice President Customer Service Ellicott MD - 12+ years leadership within the Finance and Payment Industry

Solid management professional with deep experience leading Customer Service and Operations support functions driving account maintenance, problem-solving and trouble-shooting, staff support, and planning / implementing proactive procedures and systems to address and ultimately avoid problems. Proven successes managing and motivating service staff while bolstering accuracy and efficiency through continuous process improvemen...

Ideal Companies: Visa, Mastercard, American Express, EVO Payments International, Citi Bank, Bank of America, Capital One

Tags for this Online Resume: Leadership, Motivation, Process Improvement, Stategic Planning, Customer Experience, Quality of Service, Employee Engagement, Profit

Featured Profile

Sales Representative - 17 Years of Experience - Near 94087

Top-performing, results-oriented sales professional with strong negotiation skills and a proven track record of generating profitable growth. Offering 15+ years of business development and sales experience, exceptional account management, and driving sales revenue by developing and maintaining profitable business relationships

Ideal Companies: PaloAlto Networks, Fortinet, Riverbed, Cisco, Avaya, Juniper, Orcale, Saas, Splunk, IBM, Brocade, Ericsson, Bluecoat, Motorla, HP , Dell,

Tags for this Online Resume: LAN , Security , Big data, Router , WIfI , Storage , Network, wan

Sales Representative - 11 Years of Experience - Near 85138

Business professional seeking full-time employment to secure a position that will incorporate my experience in sales, account management, customer service excellence and administrative consulting. Business Profile * Entrepreneur of independent Consulting and Sales for local start-up businesses * Sales professional inclusive of business-to-business field sales of performance based marketing, advertising sales and retail sale...

Tags for this Online Resume: Call Center, Cold Calling, Marketing Management, Networking, Pricing, Receivables, Referrals, Retention, Management, Customer Relationship Management