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Online Resumes with "Contact Center Operations"
Sales Manager - 15 Years of Experience - Near 19446
Tags for this Online Resume: Support, Technical Support, AT&T, Security, Social Media, Applications, AVAYA, Firepond Contact Center, Kronos, Kronos (Labor Mgmt Sys)
Vice President
Tags for this Online Resume: Loan Portfolios, Best Practices, Metrics, Recruiting, Software, Training, Workforce Management, Sales, Support, Strategic Initiatives
Network Engineer - 15 Years of Experience - Near 75044
Ideal Companies: Apple
Tags for this Online Resume: Management, Wireless, Quality, Pc, Personal Computer, Security, Gateways, Integrate, Lan/Wan, Local Area Network
CRM, Call Center Service Delivery & Project Manager in Reston, VA
Manage all aspects of solution design and project management for CRM call centers. Skills include call center scoping, staffing, metrics, IVR, ACD, CTI, CRM. Application of transformational best practices to reduce costs.
Ideal Companies: Dell, HP, Unisys, Oracle, SIAC, CACI, ManTech, Microstrategy
Tags for this Online Resume: CRM, Outsourcing, contractor, consultant, project manager, call centers, service delievry, CRM Project Management, Solution Design, Business Development
Customer Service Manager - 20 Years of Experience - Near 89521
Professional Manager with extensive experience in hiring, training, and supervising entry level and mid-level supervisors in operational settings within sales & marketing companies. Proven track record of meeting and exceeding client and customers' expectations and SLA's using current industry standard KPI's to measure and report performance to senior level management and owners.
Ideal Companies: A Mid to Large Company who is progressive
Tags for this Online Resume: Compensation, Management, Purchasing, Payroll, Training, Call Center, Call Center Management, Retail, Retail Sales, Sales
Customer Service Manager
Tags for this Online Resume: Leadership, Telephony, Management, Scheduling, Call Center, Forecasting, Bankruptcy, Attention to Detail, Back Office, Budget Preparation
Customer Service Manager - 10 Years of Experience - Near 33131
Tags for this Online Resume: Management, Account Management, Corporate Accounts, Call Center, Process Improvement, HR, Human Resources, P&L, Bilingual, Business Intelligence
Web Developer
Ideal Companies: Techtonic Group LLC
Tags for this Online Resume: Query, Application Development, BASIC Programming Language, Data Quality, Quality, Quality Assurance, Visual Basic, Call Center, Database, Firepond Contact Center
