Description
Professional Manager with extensive experience in hiring, training, and supervising entry level and mid-level supervisors in operational settings within sales & marketing companies. Proven track record of meeting and exceeding client and customers' expectations and SLA's using current industry standard KPI's to measure and report performance to senior level management and owners.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Resorts Investment Capital Dba Ridge Resorts Lake Tahoe | Call Center Operations Manager | 6/2019 - 11/2019 |
| Safe Step Walk In Tub Company | Director, Contact Center Operations | 12/2013 - 7/2018 |
| Telecom Inc. | Senior Project Manager | 8/2009 - 12/2013 |
| Auto Glass | Customer Service Representative Estimated Costs | / - 10/2018 |
Accomplishments
Highlights:
Companies I like:
A Mid to Large Company who is progressive
Keywords
