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Online Resumes with "Contact Center Management "

Supply Chain Manager - 0 Years of Experience

Transportation & Logistics Resumes - Supply Chain Manager Resumes - Lawrenceville, GA

PROFESSIONAL SUMMARY Proven results oriented professional with over 15 years of experience with progressive levels of responsibility, including hands-on lean process development and implementation, database design, network administration, inventory management and control, strategic business planning, business development, and individual contributions. Supply Chain Management * Inventory Management and Control * Customer Ser...

Tags for this Online Resume: Transportation, Inventory, Management, Logistics, 3PL, Forecasting, Inventory Control, Inventory management, Oracle Parallel Server, Procurement, transportation, production, SAP

Director

Management & Business Resumes - Director Resumes - Danville, VA

AREAS OF EXPERTISE * Contact Center Management * QBR Preparation * BPO experience * Multi-site experience * Staffing and Resource Management * Performance Management (KPIs, SLAs)

Tags for this Online Resume: Call Center, Retention, Billing, Operating Systems, Sales, Firepond Concierge, Management, Oracle Parallel Server, Resource Management, Voice

Office Clerk - 6 Years of Experience - Near 75116

Clerical & Administrative Resumes - Office Clerk Resumes - ,

SUMMARY My objective is to place my people skills, energy, compassion, counseling and program expertise with direct client services. I am seeking a job role where my upbeat, customer service and team oriented approach can be best suited. Over the years I have shown proven leadership in program initiatives, demonstrated strong communication skills throughout the organization while serving client's needs. In addition, I have ...

Tags for this Online Resume: Quality Assurance, Test, Account Management, Customer Service, Management, Referrals, Data Entry, Services, Assessments, Bankruptcy

Project Manager

Information Technology Resumes - Project Manager Resumes - ,

Tags for this Online Resume: Training, Call Center, Black belt, Firepond Contact Center, Human Resources, Six Sigma Quality

Manager - 20 Years of Experience - Near 77406

Management & Business Resumes - Manager Resumes - Richmond, TX

QUALIFICATION SUMMARY Performance driven with an ability to achieve success and exceed in high-pressured environments. * Proven leadership and team-building skills, coupled with the ability to manage teams in customer service relationships * Implement process developments by eliminating non-value added steps to improve SLAs * Enhance efficiencies for back-office processes, as a result reduced SLA from 187 days to same day p...

Tags for this Online Resume: Quality Assurance, Support, Audit, Back Office, Bankruptcy, Billing, Budgeting, Operations, Problem Solving, Process Improvement, Call Center, Disputes, management, Leadership, Regulatory Compliance, Employee Development