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Online Resumes with "Call centers "



Human Resources Assistant

Bannum Place - Bureau of Prison's Contracted- Halfway House Quality assurance * Enforces program rules * Summits reports in an accurate and timely manner * Monitors by telephone resident movement while job searching, at work, on pass, furlough and home detention. Telephone Mystery Shopper (Work from Home) Independent Contractor Performance and analysis * Observations to measure the quality of service

Ideal Companies: Human Resource Department, Any company with Human Resource

Tags for this Online Resume: Housekeeping, VITAL SIGNS, Accounting, Management, Billing, Call Center, Customer Service, customer service skills, Quality, Quality Assurance

Human Resources Assistant - 20 Years of Experience

Professional Summary: An enthusiastic, detail oriented individual, who has excellent, multi-tasking and communication skills both oral and written. My strong organizational and interpersonal abilities allow me to be creative, flexible, team player, and a fast learner that can meet deadlines and reach target goals.

Tags for this Online Resume: Audit, Policies and Procedures, Security, Accounts Payable, Assessments, Email, Payroll, Call Center, Clerk Typist, Human Resources

System Engineer

SUMMARY: CRM implementations and CTI including: Genesys, Virtual Hold, Symon, Witness, Telephony@Work, Intervoice, Web Sphere and Rockwell, Edify, GVP 8 .x IVR systems.

Tags for this Online Resume: Call Center, Documentation, Integrate, System Testing, Test, Interactive Voice Response, Siebel, AVAYA, Customer Relationship Management, Request for Proposal

Director - 17 Years of Experience - Near 10701

SUMMARY: A high energy and results-driven professional with over 20 years of Customer Service experience of which 10 years were at the Management Level and 4 years at the Director Level. I can develop and motivate teams to engage employees at all levels, I have excellent planning and organizational skills resulting in the optimum functioning of customer service organizations, achieving consistent customer service standards ...

Tags for this Online Resume: Customer Service, Management, Complaints, Call Center, Medicare, Quality Assurance, Telephony, Test, Training, Sales

General Manager / Operations Manager

SUMMARY Operations and General Management executive with more than 25 years of experience and strengths in leadership, sales, technical operations, call center operations, new product deployment, financial performance and the development and management of high performing teams. Consistent performance in meeting company profitability, subscriber counts, and customer and employee satisfaction goals.

Tags for this Online Resume: broadband, Sales, Home Health, Reliability, Video, Voice, Telecommunications, Budgetary, Complaints, Consulting

Sales Manager - 20 Years of Experience

Tags for this Online Resume: Training, Bilingual, Sales, Direct Sales, Call Center, Compensation, Forecast, P&L, ADM, Business Development

Customer Service Supervisor - 18 Years of Experience - Near 30080

COVER LETTER: To whom it concerns, I have over 17 years of experience working in a call center environment and interacting with customers. I am a hard working individual that is a quick learner. I have retail experience (part-time work). I am reliable and dependable and willing to take risk. I am just looking for an opportunity to work with a company that will allow me to utilize all my talents. I know I will be an asset to...

Tags for this Online Resume: Call Center, Retail, AT&T, Audit, Balance, Coaching, Coding, Collection, Customer Service, customer service skills, customer service, call center, customer service representative

Sales Manager - 20 Years of Experience - Near 31405

Professional Summary Highly motivated sales professional, manager and coach with over 27 years' experience seeking a leadership position with a winning company that has a great culture. I am a proven leader with a strong track record of success and would like to leverage my skills and experience to deliver superior results for a fast-paced and growing organization.

Tags for this Online Resume: ILEC, Network Services, Networking, Services, Sales, CLEC, Disaster Recovery, Ethernet, Call Center, Local Area Network, outside sales, business development, sales, account executive, technical sales, Sales Manager, Sales Director

Featured Profile

Customer Service Representative - 20 Years of Experience - Saint Louis, MO

Profile Shannon has over 20 years of outstanding management, customer service and sales experience, including call center and airline reservations. He has recognized leadership and resource management experience, as well as problem solving, trouble-shooting and impact analysis, business planning and implementing pre-emptive problem recovery strategies and contingencies. Shannon has excellent computer skills including Micros...

Tags for this Online Resume: Business Planning, Call Center, Customer Service, IBM AS/400, Leadership, Management, Microsoft, Microsoft Office, Planning, Problem Solving, customer service, sales, call center, product demonstrator, brand ambassador, event demonstrator, customer service representative, retail, event specialist, sales associate

Manager - 3 Years of Experience - Near 48122

Tags for this Online Resume: Management, Microsoft, Microsoft Access, Microsoft Outlook, Advertising, AT&T, Call Center, Cellular, Microsoft PowerPoint, Connectivity

Project Manager

Qualifications Quality and Process Improvement * Have worked in a Quality role for 15 years including being certified in Six Sigma by Air Academy during my tenure. * Supported Pharmacy Operations and Contact Center for Fortune 20 company by providing a diverse set of skills and knowledge related to Policy and Procedure development and adherence, error proofing, Call Quality Program Design and Monitoring of State and Federal...

Tags for this Online Resume: Banking Industry, Encryption, POS, Project Coordinator, Quality, Quality Assurance, Monitoring, Audit, Call Center, Data Entry

Sales Manager - 13 Years of Experience - Near 75007

SUMMARY OF QUALIFICATIONS A proficient, take charge, bilingual sales and customer service professional with experience and success in executive level consultative selling. Tenacious hunter with the proven ability to build/grow a territory, penetrate new markets and build market share. Proven ability cultivating and maintaining long-term client relationships to grow revenue. Highly effective time manager with excellent organ...

Tags for this Online Resume: Project Manger, Marketing, Sales, Management, Call center director, AT&T, Complaints, Customer Service, Problem Solving, Brand Management