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Online Resumes with "Call Center Training"
Customer Service Expectations Exceeded
Detail oriented, articulate, meticulous organized Customer Service Professional with excellent interpersonal communications skills. Punctual, loyal, long term, dependable, reliable.
Ideal Companies: Companies that value and respect their employees, giving them the tools to exceed for the highest good of all.
Tags for this Online Resume: Customer Service, Data Entry, Administrative, Email Customer Service
Emergency Management - Call Center Training & Hiring - 16 Years Experience
Provide safety and security to anyone in need of it in the most efficient and constructive way possible.
Tags for this Online Resume: Emergency Management, Problem Solving, Technical Writing, Call Center Training, Hiring, Human Resources
Corporate Controller, Director of Finance, Manager of Financial Analysis: MS Accounting, CPA
Looking for a position that will allow me to utilize my talents in both accounting and financial analysis/model buiding. Also help reduce costs through process improvement/automation as well as vendor negotiation. Would be working with both the Finance as well as operations, providing them with business intelligence to make decisions and create action plans.
Ideal Companies: Intuit, CA Technologies, Tyler Technologies, Cognos, Ericcson, Huawei Technology, Samsung, USA Mobility Inc., AT&T Mobility
Tags for this Online Resume: Budgeting, Forecasting, Revenue Recognition, Cost Containment, Banking Relations, Management, ERP Systems, Analytics, Microsoft Office Applications, Financial Reporting / GAAP, Controller, CFO, Essbase, Negotiation, GAAP
Highly driven Project/Program Manager with track record of achieving business results
Actively seeking a highly challenging senior management position with direct impact on business growth, operational project success, business unit effectiveness and performance enhancement. Project management, operational analysis & effectiveness, systems integration and leadership development of mid to upper level leaders are my strengths.
Ideal Companies: DOD, DMDC, Government, Lockheed, Northrop Grumman, HSBC, Climber
Tags for this Online Resume: Leadership, Proactive, Program manager, project manager, MS Project, Development, Influence, Technical Project Management, Cross-functional team building, Motivation, Excecution Excellence, Process improvement, Technology Solutions, Organizational Standardization, Strategic Planning, Performance Improvement, Customer Satisfaction, Presentation Excellence, Continuous Improvement, Communication Excellence, Conflict Resolution, Change Management, Microsoft Office Suite, Visio, MS Publisher, Access, Excel, data analysis, Microsoft SharePoint, Flexibility, Lifecycle Planning, Relationship Management, Talent Management, Quality Management, Customer Care, Customer Experience, Thought Leader, Collaboration, forward-looking, Fast-Paced, Innovation, Lead by Example, Integrity, Excellence, Training
HR specializing in Learning and Development
Tags for this Online Resume: Learning and Development, Performance Consultant, Instructional Design, Leadership Development, Call Center Training, Communications
Learning and Development Manager/Director - 12 Years of Experience - Near 89131
I am an active leader in the strategic planning and execution of learning and development at the team, business unit and enterprise-wide level. I never settle for “checking the box” on training. My goal is to pave the way for leaders to achieve their highest potential and to prepare the organization for a sustainable future.
Ideal Companies: MGM Grand, Health Corporation of Nevada, Capital One
Tags for this Online Resume: Las Vegas, LMS administration, Course Design, Facilitation, Leadership Development, Blended Learning
Corporate Trainer/Sales/Call Center Training Manager - 20 Years of Experience - Near 66104
I am a forward thinking professional with experience in training, coaching, and providing feedback that nurtures solid performance results. I'm solution driven with an emphasis on the bottom line.
Tags for this Online Resume: Telecommnuications, Sales/Product Trainer, Call Center, Coach, Sales Manager, Performance Development, Wireless, Telecom, Video, VOIP, IT/SAP
Collections Agent
Tags for this Online Resume: training, on site managment, property manager, leaseing managment, advertisement, apt management, basic financial, interview, screening, hiring, ect, operations manager leasing, renting, service advisor, implementing and overseeing project s, sales/lease purchases management, basic ar/ap, front office phones, scheduleing, consulting, maintaining websites/sale, call center training/managment/retention/customer service, retail management, work from home customer service
Director - 9 Years of Experience - Near 73142
SUMMARY Executive with 15 years' experience in Business Process Improvement/Implementation/Change Management, Strategic Consulting, Project/Program Management, Client Management, and former U.S. Dept. of Energy contractor. Experienced working with executive management to deliver strategic change, organization strategies, and technology adoption solutions to enable the success of the organization's goals. Skilled at assessin...
Tags for this Online Resume: Business Process, Management, Process Improvement, Program Management, Project Management, Six Sigma Quality, Scrum / Agile, Coaching and Mentoring, Client Service, Business Development
Quality Assurance Director - 10 Years of Experience - Near 10/08
ACCOMPLISHMENTS * Created a workshop for the Q/A Department that improved the over-all customer service best practices within a 300-plus seat Call Center * Authored a training script titled: "The Art of Providing Information to the Customer" which was incorporated into the Call Center training program as a major training resource * Received frequent commendations on the handling of escalated calls including quick resolution...
Tags for this Online Resume: Accounting, Accounts Payable, Accounts Receivable, Applications, AVAYA, Best Practices, Call Center, Cancer, Cms, Coaching, Quality Assurance Director
Secretary - 20 Years of Experience - Near 20019
Areas of Expertise * Customer Service * Inbound/Outbound Phones * Staff Management * Scheduling * Call Center * Training and Development * Typing Skills 55 wpm * Data Entry
Tags for this Online Resume: Billing, Financials, Legal, Customer Service, Documentation, Filing, Publications, Washington DC, HyperText Markup Language, Administrative Assistant
Financial Manager, Branch or Department - 0 Years of Experience
PROFESSIONAL SUMMARY Accomplished and energetic team player with a solid history of achievement in banking, human resources, and retail. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include analytics, banking, auditing, retail, and compliance. Seasoned team manager with more than 22 years of experience in fast-paced operations environment. Excellent organization and training s...
Tags for this Online Resume: Email, Management, Process Improvements, Recruiting, Credit Lines, Equity, Oracle Parallel Server, Real Estate, Team Lead, Asynchronous Transfer Mode (ATM), accounting, excel, finance, audit, manufacturing