Seeking a leadership role in a fast paced, challenging Inbound and Outbound Call Center Management environment. Successfully managed a team of CS team, Tech Support team & Sales Team (Inbound & outbound).Controlled and executed daily operation and managed overall responsibilities of 24/7 365 days National Customer Service Contac...

Tags for this Online Resume: Customer Service Management, Customer Service Operation, Call Center Operation, Call Center Mnagement, Call Center Training & Consulting, Call Center Floor Manager

Licensed P&C

Insurance Resumes - Insurance Underwriter Resumes - Charlton, MA

I have worked in many aspects of Insurance, Underwriting PL, claims, Customer Service Call Center, Training and PC Support. I'm looking to use my varied back ground to assist in overall productivity.

Client Services, Sales Support & Operations Executive

Management & Business Resumes - Vice President Resumes - Hillsborough, NJ

extensive experience in managing multi-site operations, due diligence, sales support, call centers, training and vendor services in the financial services industry. Expertise in managing people, projects and process re-engineering. Innovative team player who enjoys serving as change agent and developing a culture of excellence with a diverse workforce. Exceptional relationship management, team building and communication ski...

Ideal Companies: Merrill Lynch, Wachovia, Prudential Securities, Sunrise Senior Living

Tags for this Online Resume: Client Services, Sales Support

Supervisor or Management trainee, New York Tri State area

Customer Service Resumes - Customer Service Supervisor Resumes - Bronx, NY

An accomplished, goal-driven aspiring Manager & Supervisor with 10+ years of leadership experience in customer service, supervising day-to-day operations, call center training, teambuilding, coaching client satisfaction and multitasking. Skilled at mentoring and relationship-building to create buy-in and serve as a change agent to ensure the continuity and cohesiveness of a smooth running operation. Energetic and enthusias...

A training professional with 11+years of experience in designing, development and delivery of training programs, leading teams of trainers, and directing quality training and performance improvement initiatives. An assertive and versatile manager with han

Human Resources Resumes - Consultant Resumes - ,

A leadership learning and development position that utilizes my experience in operations, quality assurance, training and development and organizational development particularly in the Call Center or BPO or Consulting environment.

Ideal Companies: Any training and consulting company, call center companies such as West, Accenture, Convergys etc

Tags for this Online Resume: Organization and Development, Learning and Performance, Training and Development, Consultant, Call Center Training Manager, Call Center Quality and Training Manager, Corporate Training and Organizational Development Manager, Leadership Development

Senior Sales Executive - Profit Growth - Channel Management - Call Centers - Training & Facilitation

Sales & Sales Management Resumes - Sales Manager Resumes - Falmouth, KY

I truly enjoy breaking the big picture down into attainable pieces for teams and helping them – and consequently the company - succeed. My approach helps make achieving goals easy for people and helps get them excited about meeting those goals and what they can achieve. Tying it into their hopes, dreams and ambitions and then helping them surpass those targets in combination with demonstrating and teaching the skills necess...