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Online Resumes with "CAll center"
"Special Education English Teacher, Call Center Supervisor, Quality Analyst" Charlotte, N.C. area
Process Improvement, Project Management, IT Consulting, Wireline/Wireless Specialist
• Twelve years of experience in full life cycle (SDLC) Project Management & Process Improvement within the technology and telecommunications industries. Specializing in CRM, Customer Care, CTI, Quality Assurance, Workflow analysis, technical Call Center Strategies and IT Methodologies. • Extensive background in managing teams and implementing projects workflow processes, voice solutions, web portal interfaces, network te...
Ideal Companies: Technology Companies, Consulting Firms, Telecommunication
Tags for this Online Resume: Process Improvement, IT Consulting, Customer Service Director, Business Development, Call Center Management, Sales Engineer
Database Marketing - Call Center Management - SAS - SQL - Analysis
Successfully solve challenging business problems to significantly improve profitability for employers/clients.
Tags for this Online Resume: SAS, SQL, Programmer, Analyst
Proven Success
Hands-on strategist with over 20 years of professional sales and management experience in start-up ventures, P&L responsibility, strategic business planning, product development and management. Expertise developed with major industry leaders. Demonstrated ability to manage multiple priorities. Exceptional interpersonal skills, articulate and persuasive in written and verbal presentations. Proven track record of exceeding...
Ideal Companies: GE, Toyota, 3M Apple, Cisco, IBM
Tags for this Online Resume: Marketing, Product Management, Sales Management
Decision Making Manager
I offer a strong background developing and managing remote support for client software and hardware and IT sales efforts. This includes directing the QA processes for software updates. Creating and managing SLA and client retention. Over the last 15 years I have managed many teams involved in client installations, QA software releases, and remote client support. For Micros Systems, I led teams with more than 60 members ...
Ideal Companies: computer
Tags for this Online Resume: Manager of Customer Service, Account Manager
Director of Admissions - Sales Management - Call Center Operations, Houston
To obtain a position in a Managment role in which I have over 7 years of working experience with the goal to achieve key performance measures while supporting your company’s business strategy and increase profit through leadership, motivation, and development.
Systems / Business Analyst, Denver, CO - 20+ years experience - Contact Center Engineering - Genesys Routing and Reportin Suite, Requirements Analysis
I am a technical engineer with significant experience in the entire software lifecycle ranging from user requirements generation to system deployment. I have exceptional leadership, analytical, documentation and presentation skills. My experience includes contact center solutions architecture, user and business requirements, product development / program management, proposal responses, object-oriented and structural design ...
Tags for this Online Resume: Systems Engineer, Software Architecture, Contact Center (Genesys), Business Analyst, Agile Development
IT Manager / Business Analyst
I combine the unique skills of managing teams and projects while also managing business expectations and relationships. I am comfortable working with internal and external customers as well as dealing with senior management. My career goal is to join a company where I can utilize my skills and experience to make a immediate and meaningful impact in the organization.
Tags for this Online Resume: Project Management, Team Management, Business Analysis, Vendor Relationship Management, Call Center Management, Performance Management, Program Management, Retail , Point of Sale
Accounting Clerk
Tags for this Online Resume: Capital Markets, Call Center Manager, Office Manager, Mortgage
Operations Leader
Tags for this Online Resume: Supply Chain Director, Call Center Director, Client Relations, Customer Service
Customer Service Manager
Tags for this Online Resume: Customer Service, Customer Support, Call Center
