Areas of Expertise * New Business Development * Account Management Planning Skills * Client Growth and Retention Strategies * Recruitment Strategies * Team Leadership and Training * Education and Workforce Advisement * Technology Driven Sales Expertise * Polished Presentation Skills * Webinar Solution Sales * Contact Management Software skills: Including Salesforce, Iris, Campus View, Talisma & Avaya Professional Summary
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Retention Strategy, Account Management, AVAYA, Business Development, Human Resources, Integrate, Iris, Leadership, Management, New Business Development
I love teaching, training, and helping people grow professionally and personally. The icing on the cake occurs when the people I have taught/trained/helped experience improved job performance and motivation and relationships (professional and personal).
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Oklahoma, Florida, Microsoft Office, Stephen Covey Signature Series, Psychology, Workforce Development, Professional Training Centers, Military, AVAYA, Consulting
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Dialysis, AVAYA, Benefits, Critical Care - Neurology, Geriatrics, Home Care, Neurology, Nursing, Oncology, Pediatrics
Most recently I have been working as a Desktop Support Technician at Anthem Inc. from October 2013 to November 2017. My skills and experiences include: Apple IOS iPhone and iPad Avaya Computer Hardware Setup/Upgrade Dell Computers HP computers Desktop PC Laptops Notebooks Apple IOS iPhone and iPad Inventory Management Printers Scanners Troubleshooting Help Desk Support LAN Administration Microsoft Exchange Windows 7 and Win...
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Desk Top Support, Local Area Network, Microsoft Windows NT, Novell, Novell Netware, Mcp (Os -Lg Unisys Sys), Microsoft Windows XP, Vista, Windows XP, Connectivity, Microsoft Office Support, Moves, Adds, Changes, sccm imaging, Windows 7, Windows 10
Accomplishments Managed call flow with up to 15 calls in queue per minute with quality service. Exceeded corporate target for customer satisfaction for 2 times a months in a row. Managed to receive an award for "Outstanding Product Support Specialist". Professional Summary Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase ...
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Forklift, Inventory, AVAYA, Complaints, Customer Service, Email, Inventory Control, Management, Negotiation Skills, Support, Pelco Sales customer
needs a visa
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Information Technology, Networking, Telephony, Services, Accenture FOUNDATION, AVAYA, Call Center, Cisco, Cisco Certified Network Associate, Configure
Head of Services | Chief Customer Officer
GLOBAL SERVICES EXECUTIVE with 20+ years of experience shaping the enterprise strategy and directing the execution of value optimization programs for SMB businesses and large Fortune 500 corporations in the areas of managed services, SaaS/Cloud services, professional services, training and support services.
TRANSFORMATION LEADER & CHANGE CATALYST with a proven history leading turnar...
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AVAYA, Logistics, Management, Integrate, Account Management, Call Center, Global Support, P&L, Process Improvement, SVP Services, Coud
Increasing Sales & Business Effectiveness. Responsible for developing internal operations with new business processes across all areas: sales & resource forecasting (sfdc.com), revenue reporting, market-based & operational metrics, bid management/proposals, sales enablement, & overall employee compensation (including sales). Provide decisive leadership on all operational & business issues as well as transformational strateg...
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Business Operations, Sales, Video, Voice, Compensation, Management, Telecommunications, Account Management, AT&T, AVAYA
Secure a leadership position with an established firm so as to serve an integral role in the firm’s growth.
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Forecasting, Leadership, Call Center, Crystal Reports, Customer Service, Management, Pricing, Scheduling, Transportation, AVAYA
Dedicated, well-balanced and accomplished Communications Professional with years of industry experience in sales, marketing, solutions selling, business development, profit and loss analysis, bid management, people management, network planning, CPE engineering, operations and project management. Dynamic self-starter, customer driven, attentive to detail, hands-on and results oriented able to perform well in high-pressure en...
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Route Sales, Sales, Account Management, Account Manager, AVAYA, Business Development, Forecasting, Interactive Voice Response, Management, Network Services, manager, management, retail manager, store manager
