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Online Resumes with "ACD"
Financial Specialist - 20 Years of Experience - Near 75126
I'm a financial professional with 20 years experience in credit & billing collections. Expertise in customer service, commercial collecting. Proficient in training and development, record maintaining and conflict resolution in both internal and external customers. I have a diverse background in telecommunications, banking, utilities, legal and motor vehicle finance. I have the ability to work and build a strong relationship...
Ideal Companies: Presbyterian Rockwall, State of Texas, Rowlette County Courthouse, Rockwall County Courthouse, Texas Workforce Commission (Terrell, Rockwall, Plano) locations
Tags for this Online Resume: Collection Lead, Customer service driven, Analythical, Catalyst for bridging & buidingg, Team Player, Business driven, Commercial Collections , Delinquent accounts 60-120, Account Management, Case Management
Copywriter - 18 Years of Experience - Near 10280
I've been in the advertising business for almost 20 years and I think I feel most comfortable at small to mid-sized agencies. These smaller companies usually allow creatives to have more input and ownership throughout the entire length of most projects. I am currently freelancing while I look for the perfect job! The job titles I am interested in is ACD/Copywriter or Creative Director/Copywriter. Thank you, CinDee Thom...
Tags for this Online Resume: New York City, Freelance Copywriter, cindeethompson.com, ACD/Copywriter, Creative Director, TV, Print , Digital
Sales Engineer - 20 Years of Experience - Near 78613
As a detail-oriented and organized professional with 19 years of experience in the information technology industry, I am writing to inform you of my availability for a Sales Engineer position. I possess excellent written and verbal communication skills
Ideal Companies: Oracle, Microsoft, IBM, Rack Space
Tags for this Online Resume: CRM, ERP, Cloud , Cloud Sales Engineer, Sales Engineer, Networking , SaaS, Cisco IPT solutions with Cisco Unified Communication Manager, Cisco Unity, Cisco ICM, Cisco CVP, Cisco IP IVR, and gateways, SONET, IPVPN, SNA, DSL, ATM, PNNI, BGP, MPLS, DWDM, CDMA, WIFI, VOIP, VOFR, ISDN, FRAME REPLAY, TLS, OSPF, OSPF-TE, iBGP, eBGP, RIP, RIPv2, IS-IS
Marketing Operations Manager
Tags for this Online Resume: Call Center , Customer Service , Management , ACD phone system , Leadership , Metrics
Senior Copywriter / Lead Copywriter / Copy Manager - 14 Years of Experience
Tags for this Online Resume: Video, Electronics, Entertainment, Apple, ACD, Automatic Call Distribution, Dell, Email
Insurance Sales Manager - Near 07821
Tags for this Online Resume: ACD, Automatic Call Distribution, Interactive Voice Response, Voice, Health Insurance, Insurance, Medicare, Call Center
Customer Service Manager - 20 Years of Experience
Summary Manager with over 20 years' experience in Management of Customer Service Operations, Quality Assurance, Customer Retention, and Customer Satisfaction Increases. As the Customer Service Operations Manager, I Specialize in resurrecting failing or low performing Operations, Call Centers and Help Desks by big percentages within first year. Excellent at redesigning processes to improve productivity and client retention. .
Tags for this Online Resume: Management, Call Center, Call Center Service, ACD, Automatic Call Distribution, Customer Service, Policies and Procedures, Process Improvement
Engineering Manager -Over 20 Years of Experience - Near 23188
Dedicated professional with Twenty-Three years of outstanding performance in the Egyptian Navy: earned Several Training Courses with U.S. Navy & Companies and excelled as a leader. Accountable and ambitious, able to remain focused and productive in challenging situations. Administration skills. Technical skills. Holding 2 - Master Degrees * Engineering Bachelor Degree in Weapon Guidance Systems. * Master of Science in Commu...
Ideal Companies: Defense Industry
Tags for this Online Resume: Applications, Communications, Electrical Engineering, Missile Systems, Unmanned Vehicle Systems, Logistics Systems, Weapon Guidance Control Systems, Consulting, Team Leadership / Motivation, Torpedo Launching Systems, Fire Fighting, Torpedo Systems, Training / Development, Technical Writing, RFID Systems, Fire Control Systems, Fire Alarm Systems, Fire Extinguishing Systems, Sprinkler Systems, Safety Awareness, Inventory Management, Vendor Relations, Mechanical Systems, Damage Control Systems, Project Management, Security Systems, Underwater Battery Systems, Missile Launching Systems, Management Systems, Instructor Training, Life Saving Equipment, Hydraulic Systems, Pneumatic Systems, Heating and Cooling Systems, Security, Control Systems, Guidance Systems, Arabic Language
Scientist - 20 Years of Experience - Near 02646
Qualifications: B.Sc & M.Sc with Organic Chemistry
Tags for this Online Resume: High Performance Liquid Chromatography (HPLC), Platinum, Accredited Pension Representative, ACD, Automatic Call Distribution, Chemistry, ISO, Licensing, Microsoft, Microsoft Excel, Research and Development Manager
Manager
SUMMARY Professional IT Help Service Desk / Service Desk Manager with extensive experience in Incident Management, Service Level Management, Problem Management, Desktop / Help Desk development and management. Implemented CMDB and other ITIL standards in the areas of Incident Management, Change Management, Service Level Management and Problem Management. Special expertise with call-tracking applications, automated call distr...
Tags for this Online Resume: Change Management, Microsoft Change Management, Management, Desktop Computer, Service Desk, Help Desk Manager, Windows 7, Help Desk, Remedy, ITIL V3, Incident Manager, Change Manager, Serivce Manager, 3D Modelling, Computer Graphics, Animation, Illustration, Film, Themed Environment, Theme Park, Scultptor, Set Design, Museum, Scenic Artist
Executive Vice President - 20 Years of Experience - Near 35242
Summary An enterprising and forward-thinking top operations Leader, with a successful record of accomplishment in the financial services industry. As a highly skilled leader, possesses proven expertise in building and coaching high-performance teams. A visionary producer, who initiates strategies to improve business processes and enhance the customer's experience, ensuring the achievement of established objectives and the d...
Tags for this Online Resume: Equity, Forecasting, Voice, ACD, Automatic Call Distribution, Business Intelligence, Process Improvements, Retail, Management, Services, customer service, collections, customer experiance, leadership development, associate engagment, risk management
Sales Representative - 5 Years of Experience - Near 94583
Tags for this Online Resume: Management, Fraud, Bankruptcy, Mortgage Loans, Quality, Quality Assurance, Quality Management, Underwriting, ACD, Automatic Call Distribution