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Online Resumes with " Call Center Operations"
Customer Care Professional
I am seeking an upper Management position in the area of Customer Service, Call Center Operations, Quality Assurance and/or Client Relations. I am open to relocation anywhere in the United States.
Tags for this Online Resume: Director, Call Center, Insurance, Client Relations, Account Management, Quality Assurance
Financial Services Professional
I am looking for a job in a call center environment, preferably in the area of Credit Operations or Customer Service. My experience and skills include managing people and performance, compiling weekly performance metrics, providing individual and team feedback, problem solving and project management. I am looking for a position as a Team Leader, Project/Business Analyst or Project Manager.
Ideal Companies: AON, Bank of America, Citicards, NCO, American Express
Tags for this Online Resume: Coach, Analyst, Process Improvement Specialist, Microsoft Project, Word, Access, Excel, Powerpoint, Call Center Operations
Collections Agent
Tags for this Online Resume: Collections, Mortgage, Originator, Loss Mitigation, Customer Service, Call Center Operator, Originator/Processor
35 plus years in customer service industry. The last 10 years in call center operations management
Call Center Manager position in a customer service related industry
Ideal Companies: customer service call centers
Tags for this Online Resume: background, experience, business acumen, human factor, savvy, efficiency, operatinons, achiever
Excellent Leader in the company
Exceptional interpersonal skills. Works well with all associates; associates, peers and upper management. Vast leadership and communication skills. Proficiant in computer applications (office).
Ideal Companies: Wachovia, Landstar, Merrill Lynch
Tags for this Online Resume: Project, Customer Service, Banking, Management
Customer Service Professional with 20 plus experience - WFM is my specialty
Tags for this Online Resume: Workforce Management, Customer Service, Vendor Management, Project Manager, Budgeting & Forecasting, Call Center Operations & Technology
BPO Contact Center Operations Manager with 15+ Years of Experience - Willing to relocate along the east coast
A highly trusted, goal-oriented and accomplished business manager whose confidence, perseverance and vision promote success. Eager to apply strategies and initiatives to improve organizational performance as a BPO/Call Center Operations Manager; a consummate professional with a wealth of experience in business operations, call center management, and running multiple client and vendor relationships in both domestic and off-...
Tags for this Online Resume: Contact Center, Call Center, Vendor Management, Process Improvement, BPO Operations, Start Ups and Growth Strategies
Call Center Operations
Customer Service is key
Highly personable Customer Service Professional with over five years of experience in account management, collections, sales processing, and call-center operations within the insurance and mortgage industries
Ideal Companies: allstate
Tags for this Online Resume: SUPERVISOR
Call Center Manager, Detroit
Director of a large Call Center
Tags for this Online Resume: operations, workforce manager, Call Center Management, Call Center Operations, Workforce Management, Account Management, Client Services, Project Management
Global Systems and Storage Call Center L2 Manager
IT Call Center Operations Director/Manager with extensive experience providing customer support in a global mission critical L2 and L3 environments. Excellent knowledge of iOS and Android devices. Strong technical background with large systems and storage solutions. Excellent escalation, incident management, HR generalist, payroll, and budgets management skills. Highly proficient in leading high performing teams to succes...
Director with cross-functional experience in Call Center Operations Management, willing to relocate
Tags for this Online Resume: Director, Senior Manager, Operations, Strategic, Development, Budget
