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Financial Services Professional
I am looking for a job in a call center environment, preferably in the area of Credit Operations or Customer Service. My experience and skills include managing people and performance, compiling weekly performance metrics, providing individual and team feedback, problem solving and project management. I am looking for a position as a Team Leader, Project/Business Analyst or Project Manager.
Customer Service Supervisor
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Supervisor |
Ideal Companies: |
AON, Bank of America, Citicards, NCO, American Express |
Education level: |
Bachelor |
Will Relocate: |
No |
Location: |
Greensboro, NC |
Work Experiences
3/2007 - 1/2009
American Express
Individual Contributor
- - Collaboration with partners on various tasks and initiatives.
- Accountable for all phases of projects and tasks in terms of quality and cost effectiveness
- Identified trends and analyzed financial impact of initiatives to the Credit Risk Group.
- Primary point of contact for partners and research.
1/1999 - 3/2007
