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Online Resumes with "operations workforce manager"



Call Center Manager, Detroit

Director of a large Call Center

Tags for this Online Resume: operations, workforce manager, Call Center Management, Call Center Operations, Workforce Management, Account Management, Client Services, Project Management

Call Center, Contact Center Operations Manager, San Antonio, TX

An experienced manager with a background of leading customer relations, customer service operations, support services, and developing/enhancing business relationships. Experienced in call center and contact center operations , workforce management, financial analysis, forecasting, compliance, and business process design. Expertise working with customer focused operations, service activities, quality metrics, project manag...

Tags for this Online Resume: Management, Leader, Director, Operations, Call Center

Project Manager - 10 Years of Experience

EXECUTIVE PROFILE Both PMP - and ITIL-certified a highly accomplished, Program/Project Management (PMO) professional with over 20 years progressively responsible client-facing service delivery, consulting experience, the past 10 on Medicare projects supporting the 1-800 Medicare enterprise SDLC and IT Service Delivery for the Centers for Medicare and Medicaid Services (CMS). A proven, motivated self-starter, with demonstrat...

Tags for this Online Resume: Management, Coding, Medicare, Scheduling, Support, Call Center, Health Insurance, Insurance, Insurance Claims, Monitoring, Program/Project Manager, Program Manager, Operations Manager

Order Management - 20 Years of Experience - Near 30075

Tags for this Online Resume: Forecast, Management, Order Processing, Scheduling, Training, Workflow Manager, Workforce Management, Billing, Customer Service, Pricing