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Online Resumes with "BPO Operations"



Vice President BPO Operations

Leading Business Process Outsourcing(BPO)operations, Managing operations transformation project, or Start ups and consolidation in the financial services industry. Preferably small to mid size company with 500 to 5000 employees, growth oriented with diverse workforce.

Vice President - Operations

Talented, result-producing Operations Professional with a proven record of accomplishment in planning and leading comprehensive business strategies in support of the business goals and objectives. Demonstrated success driving growth in targeted markets through implementation of key projects. Over 13.5 years’ experience in diverse service businesses, excelling through leadership and initiative  Leading Service Delivery wi...

BPO Contact Center Operations Manager with 15+ Years of Experience - Willing to relocate along the east coast

A highly trusted, goal-oriented and accomplished business manager whose confidence, perseverance and vision promote success. Eager to apply strategies and initiatives to improve organizational performance as a BPO/Call Center Operations Manager; a consummate professional with a wealth of experience in business operations, call center management, and running multiple client and vendor relationships in both domestic and off-...

Tags for this Online Resume: Contact Center, Call Center, Vendor Management, Process Improvement, BPO Operations, Start Ups and Growth Strategies

Program Manager - 12 years experience - Bangalore

My expertise is in BPO operations involving voice, non-voice, backoffice and correspondence process. Have worked with UK and US clients in my 12 years experience.

Tags for this Online Resume: Revenue Management, Operations BPO/ITES, Client Management, Process Improvement, Telecom and Banking, North America and Canada

Strategy & Operations Leader

Leader focused on strategy, operations and process improvement in small and large (Fortune 500) companies able to engage front line and executive level management, conduct analytics in complex environments and develop creative data driven solutions to impact performance and the bottom line.

Ideal Companies: Evolent, United Health Group, State Street, Union Bank, Pacific Life, KPMG, Accenture

Tags for this Online Resume: Process improvement, Strategy, Resource planing, Strategic planning, Consutling, Management, Leadership, Training, Payer operations

General Manager - 16 Years of Experience - Near 85202

Dynamic multi-unit leader with more than 15 years of multi-unit general management and BPO operations management experience. Proven track record of exceeding revenue and customer satisfaction goals and demonstrated ability to effectively lead and engage staff members over a large geographic area.

Tags for this Online Resume: Phoenix, Multi unit, Operations, General Management, BPO, Call Center, Mesa

Financial Specialist - 20 Years of Experience - Near 30281

Senior management Position utilizing strength in knowledge of Banking and Financial Services, Asset Based Lending, Operations, Retail and Commercial Banking in the UK, USA, Australia, Africa and BPO Operations, Client Management and Business Development, Fundraising for NGOs

Tags for this Online Resume: Banking Industry, Connectivity, Management, Business Development, Financial, Financial Services, HR, Human Resources, Insurance, Management Trainee

Chief Executive Officer - 20 Years of Experience - Near 98146

Senior management Position utilizing strength in knowledge of Banking and Financial Services, Asset Based Lending, Operations, Retail and Commercial Banking in the UK, USA, Australia, Africa and BPO Operations, Client Management and Business Development, Fundraising for NGOs

Tags for this Online Resume: Banking Industry, Connectivity, Business Development, Management, Financial, Financial Services, HR, Human Resources, Insurance, Management Trainee, management

Chief Operations Officer - 20 Years of Experience - Near 98416

Senior management Position utilizing strength in knowledge of Banking and Financial Services, Asset Based Lending, Operations, Retail and Commercial Banking in the UK, USA, Australia, Africa and BPO Operations, Client Management and Business Development, Fundraising for NGOs

Tags for this Online Resume: Banking Industry, Connectivity, Business Development, Management, Financial, Financial Services, HR, Human Resources, Insurance, Management Trainee

Financial Specialist

Senior management Position utilizing strength in knowledge of Banking and Financial Services, Asset Based Lending, Operations, Retail and Commercial Banking in the UK, USA, Australia, Africa and BPO Operations, Client Management and Business Development, Fundraising for NGOs

Tags for this Online Resume: Banking Industry, Connectivity, Business Development, Management, Financial, Financial Services, HR, Human Resources, Insurance, Management Trainee

Featured Profile

Sr Vice President Operations - 20 years experience in Bus Unit P&L performance, Six Sigma

I'm a Senior Operations executive with both turnaround and stable but continuous improvement experience and improvement in Business Unit performance. Multi-unit P&L responsibility, meeting and exceeding client expectations and service levels, improvement in Top and Bottom line performance through the use of metrics and Six Sigma methodology (Black Belt). Adept at Team Building and Organizational structure in alignment with ...

Tags for this Online Resume: P&L accountability, Six Sigma Black Belt, Turnaround, Continuous Improvement, Metrics development, Leadership and Team Building, Manufacturing, Outsourcing, Consulting, Account Management

Director - 16 Years of Experience - Near 30047

Sr. Contact Center Leader with an extensive career in launching and managing both in-house and outsourced BPO operations. Over 20+ years of specialized experience in delivering exceptional results for customers and employees across multiple sites, geographies, and lines of business. Results driven experience in several capabilities, including management of day-to-day operations of teams up to 1300 FTE onshore and offshore ...

Tags for this Online Resume: Quality Assurance, Test, Leadership, Leadership Development, Forecasting, Management, Planning, Process Improvements, Request for Proposals, Social Media