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Featured Online Resumes
Sales Assistant - 2 Years of Experience - Near 92104Looking to fill in a office position job, sales/telemarketing, front office duties. Ideal Companies: Starkart, Vector MarketingTags: Fast learner, Punctual, Positive, Outgoing, Confident, Responsible |
Human Resources Manager/DirectorSeeking a position in a community where I can utilize my 15 years of HR experience including development and implementation of new HR policies, definition of fiscal year strategies and needs with management, employee benefits, unions, laborers, professionals, and contract employees, rapid paced hiring to bring on skilled labor for specific projects/programs, recruitment of highly technical professionals and skilled labor/operators, obtaining new business, and retaining existing busine... Tags: Human Resources |
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
NOC Operations - 20 Years of Experience - Near 76087SUMMARY OF QUALIFICATIONS More than 30 years of experience in the Telecommunications arena with GTE / Verizon encompassing the following: Special Service Engineering Local and Inter- company facility assignment and utilization and various Customer Service and Equipment Servicing . Broad spectrum of experience including: Engineering of Special Service Facilities both voice and data, Equipment and Customer Service with issue correction, Electronic Equipment Repair and Calibration to Original Ma... Tags: Fort worth, Noc, Telecommunication , Verizon, Gtd5, Microsoft office, Customer Service, Voice, Applications, Engineering, Microsoft, Microsoft Office, Networking, Remedy, Customer Service, Voice, Applications, Engineering, Microsoft, Microsoft Office, Networking, Remedy, MS Office, windows, NFM, Swift, 5ESS |
IT Manager Desktop Service Delivery - 15 Years of Experience - Near 08540Utilize my 13+ years IT Management skills, knowledge and abilities to lead an IT organization. Continue to embrace emerging technologies. Tags: Project Management, Vendor Management, Staff Development, SLA Driven Metrics, IT Asset Management, Disaster Recovery, Incident/Change Management |
Process Improvement ManagerHighly experienced Customer Service/Customer Relations Supervisor with almost 12 years of knowledge and achievements in the telecommunications industry. Endowed with strong planning and organizational skills; excel in work ethic, innovation, decisiveness, and productivity. Friendly, personable, and enthusiastic about work; exceed employer expectations with "above and beyond" focus on customer satisfaction, retention, and strict attention to quality. Have learned, identified, analyzed, and ... Ideal Companies: Any Private and, Public Sectors OrganizationsTags: Project Management, Quality Control, Customer Service, Human Resource, Sixc Sigma, Process Improvement, Regulatory Compliance, Cisco trained, Research, Root-Cause Analysis |
