Customer Service Manager Career Research and Resources
ZLB Plasma
Monitor staff attendance, review logs, complete management checklist, run reports, review emails, talk with area supervisors, accounts payables, monitor activity in the production areas, review inventory for usage and accurate counts, provided counsel to employees, interacted with customers.
Avg. Salary: $42,000 · Company Rank: Not Available
ZLB Plasma
Monitor attendance of my assigned staff of phlebotomist and lab technicians and report any call ins to managment and document them. Review schedule to ensure coverage for areas. monitor area daily for cleanliness. Stock work area with supplies, designate work areas for staff, send people to lunch or determine the need for staff, work with customers to ensure satisfaction and answer questions, review area logs, document nee...
Avg. Salary: $42,000 · Company Rank: Not Available
Frostburg State University
Work in harmony with the Director of Development, the Director of Athletics and the Director of the Annual Fund in support of various fund raising projects. Co-Director of the FSU Annual Fund Phonathon. Responsible for re-structuring of the FSU Bobcat Club Serve as co-director of the FSU Annual Fund Phonathons Create new fund raising projects, and assist with those in place Assist with the cultivation of athletic a...
Avg. Salary: $46,000 · Company Rank: Not Available
AIG American General Insurance
Contact potential policy customers, as well as current policy holders for sales, upgrades and collections on their payments
Avg. Salary: $46,000 · Company Rank: Not Available
Northrop Grumman IT
Managed 50 supervisors and agents. Responsible for coaching/training/monitoring/evaluating/scheduling them
Avg. Salary: $46,000 · Company Rank: Not Available
CyberRep.Com
Trained Agents on various call center projects. Clients included Perrier Waters, Nextel and GB Data. Also trained agents on "soft skills. Supervised a team of agents on various projects: SNET (Southern New England Telephone), Perrier Waters and Barnes and Noble. Responsible for client relations, performance levels, evaluation and coaching of agents.
Avg. Salary: $46,000 · Company Rank: Not Available
Frostburg State University
Liaison between FSU athletics and the news media. Responsible for athletics marketing and promotion. Assisted with athletic fund raising of over 3.1 million dollars in gifts and gifts-in-kind. Played a major role in bringing the Washington Redskins Training Camp and the Morgan Wootten Basketball Camp to Frostburg State. Produced all athletic publications. Published sports releases and feature articles and maintained stat...
Avg. Salary: $46,000 · Company Rank: Not Available
WFRB Radio
Managed a staff of 8 people. Wrote and produced thousands of radio commercials; extensive client relations work; marketing and promotion of station; broadcast daily morning drive radio show, with #1 rating; broadcast college and high school sports; delivered daily newscasts; interviewed numerous national celebrities.
Avg. Salary: $46,000 · Company Rank: Not Available
Royal Electric
• Residential and Commercial journeyman wireman electrician • Wiring and troubleshoot of residential and commercial installations. • New wiring installations for residential and commercial buildings.
Avg. Salary: $74,000 · Company Rank: Not Available
Freeport McMoRan
• Security and Establishment Team Business Analyst for the FreePort McMoRan Mining Company MIMS to Ellipse Upgrade implementation. • Main Lead and owner of the Sarbanes-Oxley Auditing processes, policies and procedures and tasked with keeping all Site controllers and Ellipse site coordinators trained and up to date on these processes and procedures. • Key team member for employee file conversions and set up of security...
Avg. Salary: $74,000 · Company Rank: Not Available
