Collections Agent Career Research and Resources

The Early Childhood Learnning Center

Customer Service - Collections Agent - Corona, CA

over see all aspects of the business including payroll, hiring, firing, coachings, trainings, tours, parental meeetings, state liason meetings, all government regulations

Avg. Salary: $32,000   ·    Company Rank: Not Available

The National Groups

Customer Service - Collections Agent - Glastonbury, CT

 Review high risk mortgage accounts for loss mitigation opportunities  Document loss mitigation requests and make recommendations in accordance with bank’s requirements for modifications; short sale transactions; deed-in-lieu of foreclosure and other loss mitigation options.  Communicate with borrowers, attorneys and brokers regarding loss mitigation options  Perform short sale functions in accordance with investor guid...

Avg. Salary: $36,000   ·    Company Rank: Not Available

DST Output

Customer Service - Collections Agent - South Windsor, CT

-Facilitated communication among DST Output and Boston Financial Data services as well as other sub-clients -Maintained effective relationships with clients and provide excellent client service -Managed the report process and ensured that monthly, quarterly and annual financial reports, marketing reports and mutual fund statements were sent to clients in a timely manner -Provided day-to-day client support by interfacing wit...

Avg. Salary: $36,000   ·    Company Rank: Not Available

ISGN/Formerly Fiserv

Customer Service - Collections Agent - Rocky Hill, CT

-Promoted from Client Representative to Client Specialist/Team Lead -Served as team lead to other representatives and provided daily guidance and support -Managed six accounts while coaching representatives and creating process documents for their use and guide -Supervised team members on client assignments and other responsibilities such as escalations and disputes -Worked closely with teams on Escrows, Titles and Appraisa...

Avg. Salary: $36,000   ·    Company Rank: Not Available

Majestic Homes Realty

Customer Service - Collections Agent - Windsor, CT

-Worked closely with homebuyers and sellers of Real Estate properties -Assisted home buyers with identification of property and viewings as well as processed purchase contracts -Worked with sellers to market homes, negotiate terms on purchase agreements and processed closing documents -Coordinated with clients’ attorneys, loan officers and any other key players involved in the real estate transaction

Avg. Salary: $36,000   ·    Company Rank: Not Available

Aetna Inc.

Customer Service - Collections Agent - Windsor, CT

-Provide extensive customer service to plan members and physicians regarding customer plan benefits and claims via Aetna Intranet and Database systems -Recognized for high level customer service and was awarded additional responsibilities by administering not only fully insured healthcare plans but also self-insured plans

Avg. Salary: $36,000   ·    Company Rank: Not Available

ADT

Customer Service - Collections Agent - Jacksonville, FL

Provided customer service to residentail customers, small business, and High Level goverment contracts. Utilized multi-phone system to refer customers to other departments when applicable. Provided customer retention regarding customers that requested closing account(s) and starting new account with competitor for home/small business security systems. Maintained business relationships with local ADT affliates in order to...

Avg. Salary: $28,500   ·    Company Rank: 4.0 out of 5

Convergys

Customer Service - Collections Agent - Jacksonville, FL

Supervised 25 Customer Service Representatives providing daily metric/quality feedback, monitoring, and supervisor call backs when necessary. Night Operations closing supervisor: Concluded all business days transactions for Bank of America/Dow Jones business operatons, reviewed accounts daily transactios to ensure for accuracy. Oversaw sales of products of services to increase revenue opportunities for Bank of America cr...

Avg. Salary: $28,500   ·    Company Rank: 5.0 out of 5

United States Postal Service

Customer Service - Collections Agent - Fresno, CA

Maintained delivery of U.S. mail.

Avg. Salary: $28,500   ·    Company Rank: 5.0 out of 5

Synovate

Customer Service - Collections Agent - Fresno, CA

Provide survey cold calls to existing customers belonging to Fortune 500 companies with Synovate contracts.

Avg. Salary: $28,500   ·    Company Rank: 2.0 out of 5