Collections Agent Career Research and Resources
Edmund Optics
• Demonstrated talent for identifying new opportunities from existing customers and prospects. • Ability to interpret and communicate technical information and requirements to the sales team and customers. • Worked as account manager, responsible for specific accounts in the United States.
Avg. Salary: $35,000 · Company Rank: Not Available
John Galt Solutions
• Worked with sales and the services team to promote sales • Consult with clients on best practices for software implementation and usage. • Developed and delivered training courses to support knowledge transfer. • Improved customer satisfaction through expedited issue resolution. • Ensured continuous coverage by scheduling staff phone coverage appropriately; monitored call priority and escalated calls as needed. •Develop...
Avg. Salary: $35,000 · Company Rank: Not Available
IPC Command Systems
• Built strong partnerships with the registered dealers. • Provided Sales Engineering assistance as needed to promote and maintain sales. • Proficient in all of the products the company offered • Assisted in the creation and enforcement of ISO 9001 policies and procedures
Avg. Salary: $35,000 · Company Rank: Not Available
IPC Command Systems
• Worked with sales and the services team to promote sales • Consult with clients on best practices for software implementation and usage. • Developed and delivered training courses to support knowledge transfer. • Improved customer satisfaction through expedited issue resolution. • Ensured continuous coverage by scheduling staff phone coverage appropriately; monitored call priority and escalated calls as needed. • Develo...
Avg. Salary: $35,000 · Company Rank: Not Available
Chase
Assist customers in processing Mortgage loans, Complaints, Researching Disputes, and Review Loan Modification Documents. Verification of Loan Modification denials or approvals. Providing customers with options for Short Sales, Forbearance, Repayments, Refinance, Deeds, and etc.
Avg. Salary: $2,200 · Company Rank: Not Available
Chase
Assist customers in processing Mortgage loans, Complaints, Researching Disputes, and Review Loan Modification Documents. Verification of Loan Modification denials or approvals. Providing customers with options for Short Sales, Forbearance, Repayments, Refinance, Deeds, and etc.
Avg. Salary: $2,200 · Company Rank: Not Available
Siemens Healthcare Diagnostics
Designed, developed and implemented three week extensive new hire training class. Created more than 50 step by step work procedures targeting medical diagnostic account managers Analyzed skills through call monitoring and Voice of the Customer (VOC) and developed performance plans Continuously made training recommendations to management staff and conducted refresher trainings Employed WBT, role playing, assessments and ga...
Avg. Salary: $90,000 · Company Rank: Not Available
American Red Cross of Greater NY
Temporary job following the events of 9/11 in New York City Co- managed and documented donations received for victims and their families in an ad hoc call center. Coordinated the scheduling of 30 professional social workers who traveled to the families’ homes and conducted needs assessments for aid. Managed the financial support dispersed to the victims' families. Authorized to disperse funds and approve payouts to famil...
Avg. Salary: $90,000 · Company Rank: Not Available
Northwest Airlines ( now Della Airlines)
Began as CSR for inbound call center, making customer air reservations and assisting with general needs Promoted to Supervisor of team of 20 CSR’s. Member of recruiting team; screened and hired new employees. Coached, monitored and mentored team on call handling standards, meeting sales quotas and maintaining call standards of availability and off phone activity. Accepted promotion to Customer Service Training Supervisor an...
Avg. Salary: $90,000 · Company Rank: Not Available
ER Soultions
contact detors regarding their, offer them the best soultions for their account being deliquent and place them on a payment plan that best suit their needs
Avg. Salary: $0 · Company Rank: Not Available
