Collections Agent Career Research and Resources
Countrywide Mortgage
• Managed 24 employees in a Call Center handling various departments including Loan Negotiation, Doc Drawing, Quality Control and extensions, corresponded with customers, brokers, HUD officials and attorneys and Handled sale procedures for homes in the foreclosure process talk-offs and escalated calls • Handled high risk accounts and escalated calls, processed/reviewed loans for all HAMP, non-HAMP, Repayment modification, F...
Avg. Salary: $0 · Company Rank: Not Available
Freemont Home Equity
• Effectively managed 1200-1500 assigned accounts monthly in a Call Center, communicated with customers, brokers, title companies, attorneys and Reviewed Processed on boarding documents and Negotiated short sales, deed-in-lieu, forbearance agreements, reinstatements and requested BPO/Appraisals • Underwritten/processed loans per the guidelines for FHA, FNMA, GNMA & VA, conventional and sub-prime loans
Avg. Salary: $0 · Company Rank: Not Available
Government/IRS
• Managed 1500 portfolio of bankruptcy files and worked as a liaison for bankruptcy Chapters 7, 13 and 11 attorney and debtors • Processed customer mortgage, payoffs, reinstatements, payments for attorneys, coded accounts and prepare legal documents for debtors/clients and handled discharges, dismissals and prepared Motions for Relief • Audit and review POCs post filing; validating all related POC documents • Obtain and com...
Avg. Salary: $0 · Company Rank: Not Available
Bank Of America
• Reviewed Escrow Analysis to verify accuracy of Loan payments, Deficiency, Proof of Claims, Amended POC and various Chapters 7, 13 and 11 attorney and debtors of Bankruptcy guidelines • Call Center handling various calls to the attorney offices to assist on Filing the Proof of Claim / Amended Proof of Claim and upload in LPS/AACER • Verified Proof of Claims thru AACER, matched the Bankruptcy Automated Payments System and ...
Avg. Salary: $0 · Company Rank: Not Available
Philadelphia Gas Works
Directed Credit and Collections efforts by managing strategic company policies.Set and monitored ongoing department goals.Lead team in reviewing accounts receivables, to decrease out stand debt. Managed relationships and contract with the various collection agencies. Responsible for overseeing the lien process, and bankruptcy process. Worked closely with Sheriff office to collect delinquencies from the various Sheriff sales...
Avg. Salary: $87,000 · Company Rank: Not Available
Pa. Department of Revenue
Manage the collection of Inheritance and estate taxes for the commonwealth, city of Philadelphia. Supervise and train all tax examiners and tax collection personnel. Provided technical assistance to all profession parties, lawyers, accountants, and financial officers. Presented tax cases to court, and acted as the primary representative for the Secretary of Revenue. Reviewed financial statements and approved offers in compr...
Avg. Salary: $87,000 · Company Rank: Not Available
Resolution Trust Corporation
To serve as principle agent, to settlement the general ledge, dispose of assets, liquidated failed corporations and negotiate and repudiate all contracts. Reconciled all financial statements.
Avg. Salary: $87,000 · Company Rank: Not Available
Los Angeles Department of Water and Power
Led 1,200 person customer operations team, including Field Operations, Billing, Revenue Management, and Customer Contact Center.
Avg. Salary: $230,000 · Company Rank: Not Available
Southern California Edison
Various senior management responsibilities in Economic Development, Energy Efficiency and Smart Meter Program.
Avg. Salary: $230,000 · Company Rank: Not Available
Davita, Inc
• Working with several insurance carriers in order to resolve complex billing discrepancies involving patients suffering from End Stage Renal Disease, while maintaining a high level of compassion and decorum. • Monitor while maintaining system reports and prioritization models assuring filing limitations are met timely. • Adhering to Medicaid state regulations within Virginia, South Carolina, Washington and Massachusetts. ...
Avg. Salary: $35,000 · Company Rank: Not Available
