Collections Agent Career Research and Resources

AEGIS Communications Group

Customer Service - Collections Agent - Irving, TX

Humana Insurance - customer enrollment and advisory for the various Medicare products; Entered customer account information into client specific databases. Researched inquires on claims that were denied in ARGUS database and assisted customers with prescription submission to comply with Medicare guidelines. TXU Business Group: Sold TXU electic plans developed for busness enterprises to consider both consumption and demand ...

Avg. Salary: $40,000   ·    Company Rank: Not Available

Atlanta Group System Inc

Customer Service - Collections Agent - Atlanta, GA

Coded and modified mobile communication software packages. Provided new development software releases using Z-COBOL/Unix operating system. Production support for the inventory/purchasing sytems.

Avg. Salary: $40,000   ·    Company Rank: Not Available

R.G. Mankin & Associates

Customer Service - Collections Agent - Atlanta, GA

Production support analyst- Provided production support for credit card processing systems. Responsible for troubleshooting software and hardware of computers. Analyzed and resolved domestic and non-domestic system problems. Coded new and program enhancements using COBOL II utilizing IMS, DB2 and CICS.

Avg. Salary: $40,000   ·    Company Rank: Not Available

DMR Trecom Consulting

Customer Service - Collections Agent - Atlanta, GA

Senior Programmer Analyst AT&T Responsible for Canadian rate conversion for Inbound/Outbound systems. Modified programs for Y2K compliance for Canadian Billing System. Ameritech Milwaukee, Wisconsin Programmer Analyst II November 1994 – March 1999 Managed customer account information. Responsible for Silverado Service Order generated upload processing. Designated and coded the customer notations program.Provided f...

Avg. Salary: $40,000   ·    Company Rank: Not Available

City of Grandview, MO

Customer Service - Collections Agent - Grandview, MO

- Special event programming and promotion - Develop and implement new specialty adult and youth recreational programs - Sponsorship/advertising sales - Manage and maintain all social media accounts - Lead marketing campaign for department - Lead Marketing Committee - Continue to research ongoing technologies and new social media outlets

Avg. Salary: $35,000   ·    Company Rank: 4.0 out of 5

City of Grandview, MO

Customer Service - Collections Agent - Grandview, MO

- Serve as Building Manager on Duty - Direct Supervisor of Front Desk Staff (12 staff members) and Tot Room Staff (4 staff members) - Process and approve all memberships - Manage daily operations of Community Center - Ordering merchandise and apparel - Process all cancellations and membership transfers - Setup billing information for monthly bill processing - Opening and closing the Community Center - Customer servi...

Avg. Salary: $35,000   ·    Company Rank: 4.0 out of 5

Balls' Foods Corporation

Customer Service - Collections Agent - Lee's Summit, MO

- Bookkeeping - Manage up to 100 employees - Reconciling cash drawers - Preparing store deposits - Accounts Payable and Accounts Receivable - Create shift schedule for all department employees - Prepare store sales report to distribute to department managers and store managers - Payroll - Preparing Labor Reports - Managing daily store operations

Avg. Salary: $35,000   ·    Company Rank: Not Available

Computer Generated Solutions

Customer Service - Collections Agent - New York, NY

Responsible for the day-to-day operations of client management and support teams. I had direct supervision of multiple teams who support ERP software products for 150 clients such as Tommy Bahama, Diane Von Furstenburg, Urban Outfitters, Spanx, Milly & Junkfood.

Avg. Salary: $80,000   ·    Company Rank: Not Available

Convergys Corporation

Customer Service - Collections Agent - Baton Rouge, LA

• Oversee customer accounts • Provided effective account consultations • Demonstrate productive communication skills

Avg. Salary:    ·    Company Rank: Not Available

Circle K

Customer Service - Collections Agent - Baton Rouge , LA

Prepare store reports daily Provide-face-to-face customer service Supervised a team of employees

Avg. Salary:    ·    Company Rank: Not Available